key holder - retail store

Government of Canada; Rimouski; On-site; CAD 40,000 - 60,000; Full time

Job summary

A government organization in Rimouski is looking for a Retail Supervisor to manage sales staff and ensure excellent customer service. The ideal candidate will have 2 to 3 years of supervisory experience and a college diploma along with skills in communication and multitasking. The role demands effective team coordination in a fast-paced environment. Benefits include health plans, insurance, and team-building opportunities.

Benefits

Dental plan

Health care plan

Group insurance benefits

Deferred Profit Sharing Plan (DPSP)

Free parking available

Team building opportunities

Qualifications

• 2 years to less than 3 years of experience in supervision or retail sales.
• Knowledge in product or manufacturing design related to car care, home care, novelty items, and clothing.

Responsibilities

• Supervise and coordinate activities of 5-10 sales workers.
• Assign tasks and manage workforce performance.
• Prepare reports on sales volumes and merchandising matters.

Skills

Attention to detail

Client focus

Excellent oral communication

Ability to multitask

Team player

Education

College certificate or diploma (3 months to less than 1 year)

Job description

Overview Languages

French

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Non-smoking
• Air conditioned

Work setting

• Urban area
• Retail business
• On-site customer service

Responsibilities Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Exhibit designers plan and develop permanent and temporary or moveable exhibits and displays for museum exhibitions, trade shows, conventions, retail spaces and other exhibitions
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews

Supervision

• 5-10 people
• Elemental sales occupations
• Retail salespersons and sales clerks
• Working groups

Experience and specialization Product or manufacturing design

• Car care items
• Home care items
• Novelty items
• Personal care items
• Product packaging
• Sporting goods and recreational items
• Toys

Exhibit and display design experience

• Computer interactive or multi media
• Merchandising or window
• Visual displays

Art or fashion design experience

• Lighting design
• Computerized special effects
• Accessories
• Day or office wear
• Footwear
• Head wear
• Hosiery
• Sports wear or active wear
• Women's clothing
• Children's clothing
• Men's clothing
• Swimsuits

Parts specialization

• Marine

Area of specialization

• Clothing
• Retail store

Additional information Security and safety

• Criminal record check

Transportation/travel information

• Travel expenses not paid by employer
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Manual dexterity
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Ability to distinguish between colours
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Initiative
• Judgement
• Ability to multitask

Benefits Health benefits

• Dental plan
• Health care plan

Financial benefits

• Group insurance benefits

Other benefits

• Deferred Profit Sharing Plan (DPSP)
• Free parking available
• Team building opportunities