KEY HOLDER-EN

La Vie En Rose; Rouyn-Noranda; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

50% product discount

Flexible hours

Advancement opportunities

Community-focused

Performance bonuses

Years of service

Innovation program

Referral bonus

Dayforce Wallet

Job summary

La Vie en Rose in Rouyn-Noranda is seeking a permanent, full-time retail associate to join our local team. You’ll welcome customers, help them find products, and share knowledge about lingerie, sleepwear and swimwear while delivering top-notch service.

The role offers a discount, flexible hours, opportunities for advancement and a supportive, community-focused environment. You’ll be part of a family-owned company with a long-standing commitment to customers and employees.

Qualifications

• Previous sales experience and strong customer service skills.
• Ability to understand customer needs and suggest products.
• Bilingual EN/FR is an asset; comfortable working in a multilingual environment.
• Flexibility to work holidays and busier periods.

Responsibilities

• Provide customers with a warm welcome;
• Help them find products and explain features;
• Assist customers in fitting rooms when needed;
• Meet and exceed personal sales goals with training support;
• Manage sales floor in managers' absence;
• Display products for a memorable shopping experience;
• Keep store and backstore clean and organized;
• Share top product picks with customers;
• Escort customers to cash register and process transactions;
• Follow head office policies and procedures;
• Perform other duties to support the team.

Skills

Sales experience

Customer service

Bilingual (EN/FR)

Retail knowledge

POS system

Tools

POS system

Job description

Exclusive Job Perks

• 50% discount on all products
• Flexible hours
• Opportunities for advancement within the company
• Being part of a family-owned business committed to the community
• Performance bonuses (in-store sales or management position)
• Recognition program for years of service
• Innovation program to encourage idea sharing
• Referral bonus
• Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends)

For Full-time Employees

• Group insurance plan
• Three (3) to five (5) paid personal days (depending on the position)
• Minimum of 2% employer contribution to your RRSP

Join a diverse and talented team

For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment.

We’re a proudly local company with more than 5000 employees and more than 300 stores across Canada and in 19 countries around the globe (100 stores).

You’re The Ideal Candidate For Us If

• You have previous sales experience;
• You love clothing that celebrates feel-good femininity (like lingerie, sleepwear and swimwear);
• You listen to your customers’ needs to provide the very best service;
• You’re proactive and conscientious;
• You’re open to working holidays and longer hours during busy periods (depending on your availability);
• You’re looking for a career that constantly offers new challenges;
• You are functionally bilingual (an asset).

Ready to put your talent to work? Join a fun and dynamic team in a role with plenty of opportunities to grow! What a typical workday looks like.

Responsibilities

• Provide customers with a warm welcome;
• Help them find everything they’re looking for—answer their questions, explain the products (quality, materials, technical features) and suggest other products they might like;
• Make yourself available when customers are in the fitting room;
• Meet and exceed your personal sales goals (our training will help you get there!);
• Manage the sales floor when your managers aren’t there;
• Prepare, identify and place products on the sales floor to provide a memorable shopping experience;
• Ensure everything is clean and tidy in the store and backstore;
• Be on the lookout for new products so you can share your top picks with your customers;
• Accompany customers to the cash register and process their transactions;
• Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
• Perform other duties where needed to support the team.

PERMANENT, FULL TIME

The information on this site is for information purposes only and is not intended to have legal consequences. This is an ongoing role rather than a newly created position. La Vie en Rose is committed to employment equity. La Vie en Rose has put in place an adaptation process that provides accommodation for selected candidates for an interview.