Key Account Representative

The Pittsburgh Paints Company; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading coatings company is seeking a Key Account Representative to provide support to high-value clients and implement business strategies for growth. The role involves developing key contacts within accounts, identifying new opportunities, and maintaining project intelligence using CRM software. Candidates should be bilingual in French and English, have outside sales experience, and hold a high school diploma. This position allows for remote work and will require daily travel within the assigned territory.

Qualifications

• At least 3 years of experience in customer service.
• Fluency in both French and English is essential.
• Valid driver's license and ability to travel daily within assigned territory.

Responsibilities

• Develop and maintain multiple contacts within key accounts.
• Track contract progression and key project awards.
• Communicate project developments to the commercial team.
• Utilize market data to identify and track project opportunities.
• Record intelligence in provided CRM software.
• Coordinate product testing and support new product development.
• Collaborate with distributor/partner in the Atlantic region.

Skills

Bilingual in French and English

Customer service experience

Outside sales experience

Education

High school diploma

Tools

CRM software

Job description

Job Details

Description

As the Key Account Representative, you will provide ongoing support to high value clients. You will implement business strategies to achieve profitable business relationships and identify new revenue opportunities with major accounts. You will work remotely. You will report to the Regional Sales Director.

Key Responsibilities

• Develop multiple contacts within the owner account and contract chain to identify sources of influences vertically throughout our organization.
• Identify the contract chain progression including awards of key projects.
• Communicate all useful project development, contract awards and developments to the commercial team.
• Use company provided market data, including project data to both identify new project opportunities and track ongoing opportunities.
• Record, maintain, and report key intelligence within company provided CRM (Customer Relationship Management) software.
• Support and guide the PPC organization to coordinate product testing, new product development and technologies.
• Work closely with our distributor/partner in the Atlantic to support and grow the business.

Qualifications

• High school diploma required, with at least 3 years of experience with stellar customer service acuity.
• Must be fluently bilingual in French and English languages.
• Outside sales experience required.CRM software experience preferred while previous coatings experience is sought after.
• Daily travel within an assigned territory; must have valid driver's license.