Key Account Manager - Vancouver, BC

Indigo Natural Products Management; Vancouver; On-site; CAD 55,000 - 65,000; Full time

Job summary

Indigo Natural Products, a division of Concord National LLP, is seeking a Sales Coordinator based in Mississauga, ON. The role involves supporting Natural Channel sales teams, handling sales administration, reporting, and coordinating priorities to drive effective execution.

The candidate will work with account managers and cross-functional teams. Ideal applicants have 2–5 years of administrative experience in the CPG space, strong Excel and Power BI skills, and a highly organized, proactive

Qualifications

• 2-5 years of related administrative experience.
• Experience in consumer-packaged goods industry is a plus.

Responsibilities

• Support Natural Channel Account Managers and Inside Sales Representatives.
• Manage daily sales administration tasks and projects.
• Monitor Retail Sales email inbox and take action.
• Create and maintain distribution mailing lists and 52-week promo planners.
• Run, analyze, and interpret reports in Power BI for actionable insights.
• Coordinate conference calls, meetings, and trainings; prepare agendas and notes.

Skills

Highly organized

Detail-oriented

Communication skills

Excel proficiency

Tools

Power BI

Microsoft Office

Excel

Word

Outlook

Job description

Indigo Natural Products, a division of Concord National LLP, is a leading Canadian natural products broker specializing in representing natural and organic brands across all channels of the Canadian retail market. Our portfolio includes an exciting mix of leading brands — many you may already recognize from your own pantry — including Farm Girl, Bob's Red Mill, Chosen Foods, and Diva , to name a few.

Backed by more than 50 years of experience, Concord National LLP helps brands grow and succeed in the Canadian market. Through our three divisions—Concord National, Indigo Natural Products, and STACK Merchandising—we provide integrated sales, retail coverage, import, distribution, and coast-to-coast merchandising services that connect brands with major retailers and independent stores nationwide.

Our Indigo team is looking for a highly organized and detail-oriented Sales Coordinator based in Mississauga, ON. If you’re a collaborative, proactive professional who enjoys supporting a dynamic sales team, coordinating multiple priorities, working with sales data and reporting, and helping drive effective execution, we’d love to hear from you.

Why Join Us?

At Indigo Natural Products, you’ll work with leading natural and organic brands, collaborate with passionate industry professionals, and have the opportunity to make a meaningful impact in the Canadian CPG market. We offer:

• A dynamic, collaborative environment where your ideas and contributions matter
• Base salary range of $ 55,000 - $ 65,000, commensurate with experience
• Annual performance-based bonus
• Comprehensive health and dental benefits
• Paid time off, including vacation and personal days
• Ongoing leadership development and professional growth opportunities

Our values inspire our vision and shape how we work every day: We put people first. We’re responsible. We work intelligently. We connect.

The Opportunity

As Sales Coordinator, you will provide day-to-day support to our Natural Channel Sales Team, helping to keep sales activities, administration, reporting, and key projects organized and moving forward. You will work closely with Account Managers and cross-functional teams to maintain accurate sales information, coordinate account activities, analyze reporting to provide actionable insights, and support the effective execution of sales priorities.

Key Roles and Responsibilities:

• Primary for support for the Natural Channel Account Managers, and Inside Sales Representative.
• Secondary support to the Manager, Natural Channel, and the Sr. Director of National Sales with day-to-day sales administration tasks and projects.
• Monitor the Retail Sales e-mail inbox and action accordingly.
• Create and maintain the Indigo Insider and the distribution mailing list.
• Manage the master 52-week promo planner and account-specific planners with all new, delisted, sku and brand information.
• Maintain all information required to keep SORT up to date.
• Using Power BI, run, analyze, and interpret reports to provide actionable insights to the sales team.
• Manage retail priorities for Natural Channel accounts. Liaise on sales activities between departments, including data & client management
• Update master store list and rep assignments with the Data team
• Update master team lists
• Manage Natural Channel account-specific booking sheets as required.
• Organize and save retail photos into relevant drive folders.
• Maintain retailer flyer ads in support of Account Managers.
• Schedule and coordinate conference calls, weekly meetings, and training sessions as required.
• Prepare and update agendas for calls/meetings.
• Take notes during conference calls and meetings as needed.
• Collaborate with other Coordinators and Assistant Client Managers to ensure national alignment in processes, systems, and tools.
• Support the sales team with administrative tasks, including account-specific form completion, new listings, brand-specific forms.
• Distribute samples and new products to the Sales Team.
• Assist with organizing team events and catering.
• Perform any other general duties as assigned.
• Act as an Indigo ambassador, exemplifying our culture in all internal and external communications and interactions.

Candidate Requirements

Education and Experience:

• 2-5 years of related administrative experience is required.
• Experience in the consumer-packaged goods industry, working with distributors and brokers is an asset.

Knowledge, Skills, and Abilities:

• Strong working knowledge of Microsoft Office Suite (Microsoft Excel, Word, Outlook, etc.), with a core emphasis on Excel.
• Ability to run, analyze, and interpret reports to provide actionable insights.
• Ability to manage a high level of detail and adapt to changing priorities.
• Highly organized with strong time-management skills.
• Build and maintain effective relationships
• Enthusiastic personality
• Self-motivated
• Ability to work autonomously within a group/team environment.
• Strong interpersonal skills.

We thank all applicants for their interest in joining our team. While we appreciate the time and effort involved in applying, only candidates selected for an interview will be contacted.

This posting is for an existing vacancy.

Artificial intelligence is used to assist with screening, assessing or selecting applicants. All final hiring decisions are made by the hiring team.

This posting describes the general nature and responsibilities of the position and is not an exhaustive list of all duties, responsibilities or qualifications.

We are committed to an inclusive and accessible recruitment process. Accommodation is available upon request throughout the recruitment process.

Interested?

Apply today and help us continue to grow some of Canada’s most recognized brands!