Key Account Manager, Vaccines Specialty - Downtown Toronto / Scarborough (12 Month Secondment)

837 GlaxoSmithKline Inc.; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A global biopharma company is seeking a Key Account Manager for its Vaccines – Specialty Care division, covering Toronto and Scarborough. The ideal candidate will have over 3 years of experience in specialty sales and strong skills in account management, communication, and collaboration. This field-based role will focus on building strategic partnerships with healthcare professionals to enhance patient protection against vaccine-preventable diseases. The position offers opportunities for professional growth and the need for adaptability in a dynamic environment.

Qualifications

• Minimum 3+ years of experience in institutional specialty sales or Key Account Management.
• Strong understanding and experience in key account management principles.
• Ability to articulate complex content clearly.

Responsibilities

• Develop and execute strategic account plans.
• Build and grow a network of healthcare professionals.
• Engage stakeholders in scientific discussions.

Skills

Institutional specialty sales experience

Key account management

Communication skills

Organizational skills

Analytical skills

Problem-solving skills

Dynamic environment adaptability

Collaboration

Budget management

Proficiency in Microsoft Office

Education

Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Key Account Manager – Vaccines (Specialty Care)

GSK is looking to hire a Key Account Manager (KAM), Vaccines – Specialty Care to join our Canadian Vaccines Business Unit. This is a 12‑month secondment, field‑based role covering Downtown Toronto and Scarborough. Ideally, the candidate will be located in the Toronto or Scarborough areas.

In this position, you will act as a business owner in your territory, building and executing strategic account plans, accelerating partnerships with healthcare professionals, programs, accounts, and health systems. Your work will focus on increasing patient protection against vaccine‑preventable diseases while aligning with GSK’s mission: to unite science, talent, and technology to get ahead of disease together.

How We Work

As a Key Account Manager at GSK, you will work in a culture that is ambitious for patients, accountable for impact, and rooted in doing the right thing. This role will provide you with:

• The opportunity to develop and execute strategic territory account plans to surpass commercial performance objectives.
• Collaboration with healthcare professionals, administrative leaders, and health system stakeholders to drive process implementation within programs, accounts, and networks.
• Exposure to national and regional planning through ongoing territory/account analysis and contribution to opportunity or mitigation strategies.
• The ability to embrace and advocate for multichannel engagement and communication, ensuring customers receive timely and relevant information.

Role Responsibilities

• Working with targeted therapeutic healthcare professionals and administrative leaders to drive process implementation within programs, accounts, and health systems/networks.
• Developing a deep understanding of local patient journeys and key decision‑makers’ objectives/goals to identify opportunities for partnership aligned with commercial objectives.
• Building and growing a network of external HCPs and administrative stakeholders to support optimal vaccine recommendations throughout the patient journey.
• Displaying curiosity and gathering insights into programs, accounts, and health system environments to develop and execute innovative solutions that meet customer needs.
• Effectively engaging external stakeholders in scientific discussions to ensure promoted vaccines are prescribed to the right patients at the right time.
• Leveraging internal and external resources to develop and execute tailored customer value solutions.
• Embracing accountability and empowerment to make agile decisions, while maintaining a bigger‑picture view and prioritizing overall team objectives.
• Managing territory spend and budgets to ensure optimal impact and ROI.
• Providing ongoing territory/account analysis and identifying market dynamics that may impact regional or national business, contributing to opportunity or mitigation planning.
• Leading and delivering performance‑to‑objective reviews to commercial leadership.
• Demonstrating strong understanding and consistent application of the GSK Code and values.
• Traveling within the territory and overnight travel to Winnipeg or for external conferences as required.

Qualifications & Skills

• Bachelor’s degree completed.
• Minimum 3+ years of experience in institutional specialty sales or Key Account Management roles.
• Strong understanding and experience in the execution of key account management principles.
• Excellent communication and engagement skills, both virtual and in‑person.
• Ability to articulate complex content clearly to management, peers, and customers in individual and group settings.
• Strong organizational, analytical, and problem‑solving skills, with natural curiosity and active listening ability.
• Agility to work successfully in a dynamic, complex, and changing environment.
• Self‑motivated, entrepreneurial, and collaborative, with strong cross‑functional communication skills.
• Experience with budget ownership and ROI analysis.
• Proficiency in Word, Excel, PowerPoint, and ability to learn new programs quickly.
• Valid driver’s license and eligibility for a company‑leased vehicle (subject to license verification and driver abstract review).

Preferred Qualifications

• Recent Cardiology, Endocrinology, or Nephrology experience (minimum 2 years).
• Strong working knowledge and proven performance in program, account, and health systems‑based markets.
• Proven ability to drive routinely on company business with a company‑leased vehicle, subject to safe driver program requirements.

Why GSK?

Unifying science, technology, and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade…

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at . Please do not send resumes to this e‑mail and instead apply through the online application process of this posting.

Important notice to Employment businesses / Agencies

GSK does not accept referrals from employment businesses and / or employment agencies in respect of the vacancies posted on this site. All employment businesses / agencies are required to contact GSK's commercial and general procurement / human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business / agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business / agency shall be deemed to have been performed without the consent or contractual agreement of GSK.