Key Account Manager – Reproductive Medicine

Ferring Pharmaceuticals; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading pharmaceutical company in Ontario is seeking a driven professional to manage growth in Fertility Accounts. The role focuses on building strategic partnerships with healthcare professionals and requires at least 5 years of relevant experience, particularly in specialty sales. Key responsibilities include achieving sales targets, conducting business reviews, and delivering product education. The organization values collaborative efforts to improve patient outcomes and supports inclusive family-building policies for all employees.

Benefits

Inclusive support for family building

Parental leave for birthing and non-birthing parents

Support on family building journey

Qualifications

• Minimum 5 years of Key Account Management or specialty sales experience required.
• Experience in Reproductive Medicine or other specialty healthcare environments is a strong asset.
• Proven ability to manage clinical accounts and strategic relationships.

Responsibilities

• Achieve sales targets through strategic Key Account Management.
• Develop and execute business plans for each account.
• Deliver impactful product education to healthcare professionals.

Skills

Key Account Management

Specialty pharmaceutical sales

Entrepreneurial thinking

Consultative influence

Tools

OCE (CRM)

Job description

Job Description

At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women’s health, gastroenterology and urology.

Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients around the world.

Every person at Ferring works together to change lives and help people build families. Our Commercial teams collaborate as trusted partners with patient groups, clinicians, policy makers and the scientific community to identify and develop new opportunities to help patients. We are a customer centric organization and we offer an empowering, entrepreneurial culture – and a place to thrive and grow. To reach our full potential we collaborate, respect and value diverse contributions so that we can grow as an organization and as professionals. Together we can influence the world around us to make life and work better.

Ferring+You

You will be responsible for driving growth, strengthening strategic partnerships, and advancing the company’s presence within Fertility Accounts across Ontario. This role requires a consultative, solutions-oriented sales approach combined with strong business acumen, entrepreneurial thinking, and a deep understanding of the specialty healthcare environment.

You will partner closely with Reproductive Endocrinologists (REIs), Key Account Nurses, Clinic Managers/Owners, Business Managers, Pharmacists, and allied staff to optimize the value proposition of our fertility portfolio. This individual will develop and execute strategic business plans, drive conversion initiatives, enhance customer experience, and support the adoption and use of our products across complex clinical and business ecosystems.

Your day at Ferring

• Achieve sales and growth targets across assigned Ontario Fertility Accounts through a strategic Key Account Management approach.
• Build and strengthen partnerships with REIs, nurses, clinic managers/owners, pharmacists, and other key stakeholders.
• Develop and execute strategic business plans for each account, including key initiatives, projects, and long‑term growth opportunities.
• Conduct semi‑annual Business Reviews with clinic decision makers to assess performance and align on strategic priorities.
• Deliver impactful product education, clinical demonstrations, and ongoing training to healthcare professionals and clinic teams.
• Support product adoption and market share growth by implementing tailored tactics and customer solutions.
• Manage account inventory, ordering processes, allocations, and clinic contract agreements.
• Enter all customer interactions and activities into OCE (CRM) while meeting Sales Force Effectiveness KPIs.
• Collaborate with cross‑functional teams to address customer needs, optimize service delivery, and enhance overall account performance.
• Ensure compliance with company policies and regulatory requirements, including proper reporting of complaints and adverse events.

Behind our Mission… There’s you

• Minimum 5 years of Key Account Management, specialty pharmaceutical sales, or medical device sales experience.
• Experience in Reproductive Medicine, Fertility, Aesthetics, Ophthalmology, Dental, or other specialty/B2B healthcare environments considered a strong asset.
• Demonstrated success managing complex clinical accounts, business reviews, contracts, and strategic relationships.
• Strong understanding of KAM principles, strategic selling, and consultative influence.
• Proven ability to think entrepreneurially, identify opportunities, and develop solutions tailored to customer needs.
• Comfortable working with clinical leaders and business stakeholders in high‑value specialty environments.
• Ability to travel approximately 15% (including travel outside Ontario).
• Valid driver’s license required.

People come first at Ferring

• Ferring commits to advocate for everyone’s right to build a family, no matter who you are, where you live or who you love.
• Our inclusive support package – “Building Families at Ferring” provides equal and accessible policies for all employees who wish to start their family journey, ensuring a global standard, irrespective of location and role, subject to a minimum period of employment at Ferring.
• Parental leave for both birthing and non‑birthing parents.
• Extended support on family building journey.

Making a difference in the life of millions of people means we succeed by working together.

Our diverse backgrounds, experiences, expertise, and perspectives enable us to find solutions to even the most challenging problems, and our success is tied to each team member’s contributions. Imagine the power of your career when it’s Ferring + You.

Behind our purpose… There’s you

If our mission and your vision are aligned, please apply!

We strive to build and maintain an inclusive and diverse workplace with equal opportunities and mutual respect for all employees regardless of their backgrounds and socioeconomic status.

Note to agencies

This search is being managed by Ferring’s Talent Acquisition team. Kindly do not send us spontaneous profiles.

Location: Ferring Canada