Key Account Manager - Eastern Canada

Axis Communications; Remote; CAD 144,000 - 163,000; Full time

Job summary

A leading security technology firm is seeking a Key Account Manager for Eastern Canada, responsible for managing end customer relationships and ensuring satisfaction and strategic growth. This role demands strong project management and technical abilities, with a focus on solution sales, requiring a Bachelor's degree and over 5 years in sales or project management within the video or physical security sectors. The role offers a competitive salary package and opportunities for professional development.

Benefits

Medical and dental benefits

Company paid life insurance

Tuition reimbursement

Car allowance

Competitive pay with commission

Qualifications

• 5+ years in Sales, National/Key Accounts, Sales Engineering, or Project Management ideally in video or physical security markets.
• Ability to convey complex technologies and specifications easily.
• Experienced in design documentation skills (schematics, flow charts, metrics).

Responsibilities

• Acts as the point person to manage all aspects of assigned End User(s).
• Responsible for strategic management of accounts to deepen relationships.
• Coordinates resources and communication between sales, business development, and technical services.

Skills

Strong project management skills

Account management skills

Strong communication skills

High level of technical ability

Experience in solution sales

Experience in physical security market

Education

Bachelor’s degree in Business or related area

Job description

Key Account Manager - Eastern Canada Job Description

Axis is looking for a Key Account Manager - End Customer who will have the primary responsibility of being the point person within Axis as it relates to specific major end customer account relationships as assigned by area sales management. This position will require a unique set of skills both technical and sales alike. Communication with different departments within Axis Globally including sales, business development, marketing and technical services is required.

Applicants must reside in Montreal (QC) with a preferred primary language to be French

What You’ll Do Here…

• Acts as the point person within Axis to manage all aspects of assigned End User(s).
• Responsible for the daily management of accounts from its inception and assignment to the point of transition.
• Responsible for strategic management of the accounts with the goal of deepening the Axis relationship across product lines, geographical boundaries and over an extended time horizon.
• Involved in the solution sales and implementation of accounts including: presentations and proposals to decision makers, site management of pilot installs, integration testing with ecosystem partners, etc.
• Manages the relationship with all end-users and ecosystem partners involved in the account.
• Builds a team around the account and coordinates all resources and communication between sales, business development, marketing, technical services, etc.
• Writes and maintains all documentation related to the account including meeting minutes, notes, designs, Salesforce etc.
• Works with Professional Services design team to create: site surveys, camera recommendations, camera placement, field of view, pixels on target, site drawings (Visio, CAD, etc.), system design including 3rd party recommendations and integration.
• Maintains precise documentation of product configuration and specifications that are relevant to the account.
• Assembles necessary reporting as required.
• Responsible for coordinating any post-sales support or technical assistance.
• Perform other related duties as assigned

What We Are Looking For …

• Strong project management skills with particular focus on attention to detail.
• Strong account management skills with particular focus on strategic planning.
• Proven ability to build strategic and trusted relationships at all levels with the end user.
• Strong communication (verbal, listening, written), presentation, and training skills.
• High level of technical ability for shootouts, proof of concepts, pilots and pre‑post‑sale troubleshooting.
• Capability and proven experience on solution sales. Understanding how to assess the customer needs, outcomes to be able to propose the proper solution to meet the issues.
• Ability to convey complex technologies and specifications easily.
• Experienced design documentation skills (schematics, flow charts, metrics, FOV, pixels on target, etc.).
• Preferred strong knowledge of the physical security market, including products and future trends.
• Knowledge of video transport protocols and compression technologies.

What You’ll Need …

• Bachelor’s degree in Business or related area
• 5+years in the role of Sales, National / Key Accounts, Sales Engineering, or Project Management ideally in the video or physical security markets
• Strong technical background

Valued, but not required...

• Axis Certified Professional

Physical demands:

• Employee is occasionally required to lift 20-40 lbs.
• Expected travel time for this position is approximately 40-50%.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The approximate total compensation range for this location and position is $144K-$163K, which includes a 70% base / 30% commission OTE, and car allowance. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the province.

What we have to offer...

Axis is a fun and innovative place to work where employees enjoy a great work/life balance. Axis Canada was awarded “Best Workplace in Canada” by the Great Place to Work® Institute. Axis employees receive competitive pay and a great benefits package including medical, dental, company paid life insurance, RRSP, tuition reimbursement, five star company events and more! At Axis you will have a great chance for development in an organization that values creativity and promotes individual growth. We welcome your application and look forward to the possibility of you joining us!

Type of Employment: Permanent Employment

Posting End Date: 2026-01-30

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

Listen to Get To Know Axis – Podcast