Key Account Manager

Mondelēz International; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A major global snack company based in Toronto is looking for an experienced Account Manager to build and execute growth strategies in partnership with customers. The role requires excellent communication and negotiation skills, along with strong analytical capabilities. Candidates should have a Bachelor’s degree in business or marketing and 4-6 years in a consumer packaged goods environment. The company fosters a flexible working environment, emphasizes diversity, and supports employees in their growth and development.

Qualifications

• 4-6 years of progressive CPG experience is strongly preferred.
• Understanding Sobeys systems and their organizational structure is a bonus.
• Ability to deliver results in customer-facing roles.

Responsibilities

• Develop broad customer relationships to drive growth.
• Execute the strategy for customer success and optimize resources.
• Ensure the delivery of Joint Customer Business Plan.

Skills

Customer-facing roles

Growing revenue and market share

Delivering results and problem solving

Negotiating and influencing skills

Strong interpersonal skills

Project management skills

Analytical & Data-Driven Thinking

Education

Bachelor’s degree in business, Marketing, or related field

MBA

Tools

Power BI

Tableau

Excel

Salesforce TPM

Job description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You work in partnership with customers to define and execute a winning growth strategy for both Mondelēz International and the customer.

How you will contribute

You will:

• Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer.
• Execute the strategy for the customer
• Ensure the delivery of JCBP (Joint Customer Business Plan).
• Optimize the use of resources in order to obtain more profitability in the operations

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Customer-facing roles
• Growing revenue and market share
• Delivering results and problem solving
• Understanding multiple customers, go-to market strategies, structure and business practices
• Negotiating and influencing skills

More about this role

What extra ingredients you will bring

• Relationship Building & Communication: Strong interpersonal skills to build trust and credibility, with clear and confident communication abilities (written and verbal).
• Commercial Acumen: Strong financial literacy (forecasting, ROI analysis, RGM), and ability to analyze data (scan, shipment, syndicated (i.e. Nielsen). Cross-Functional Collaboration: Ability to coordinate with internal teams (sales, supply chain, marketing, finance) and strong project management skills to ensure flawless execution of key initiatives and customer programs.
• Analytical & Data-Driven Thinking: Comfort with data platforms (Power BI, Tableau, Excel, Salesforce TPM) and ability to translate data into compelling stories.
• Strategic Account Management: Proven success in managing national accounts, developing, and executing annual business plans.

Education / Certifications

• Bachelor’s degree in business, Marketing, or related field (MBA a plus).

Job specific requirements

• 4-6 years of progressive CPG experience (strongly preferred).
• Bonus Requirement – Sobeys Expertise: Deep understanding of Sobeys systems and familiarity with their organizational structure and planning cycles.

Travel requirements

• Ability to come to the office 2-3 times a week and attend customer meetings, as required.

Work schedule

• Full-time

No Relocation support available

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.

Job Type Regular Account Management Sales