Key Account Manager

CareerArc; Markham; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading staffing agency is looking for a Key Account Manager to manage retail and eCommerce accounts in the dermatology and skincare industry. This role involves driving sales performance, leading strategic initiatives, and requires 2-3 years of experience in key account management. The position is fully remote, offering competitive pay and opportunities to work with major retail partners.

Benefits

Competitive pay

Work fully remote

Weekly pay via direct deposit

Qualifications

• 2-3 years Key Account Management experience, managing Amazon or other retail eCommerce accounts.
• Strong analytical skills with proven ability to drive insights and decisions.
• Proven ability to thrive in a fast-paced environment and lead cross-functional collaboration.

Responsibilities

• Drive sales, profit, and trade investment performance for major accounts.
• Lead joint business planning to grow category share.
• Develop and execute 4P strategies for both retail and eCommerce.

Skills

Key Account Management

Analytical skills

Negotiation

Relationship-building

Intermediate Excel skills

Education

Bachelor's Degree in Business, Science, or related field

Tools

AC Nielsen data

IMS data

Vendor Point of Sale data

Job description

Job Title:Key Account Manager

Pay Rate:$56.41 – $64.10 per hour (based experience) + 4% vacation pay

Hours:37.5 hours/week

Location:100% Remote

Kelly Services seeks a Key Account Manager to support our client in the dermatology and skincare industry, managing retail and eCommerce accounts. This 12‑month temporary contract offers a fully remote work opportunity while leading strategic initiatives for major retail partners.

Key Responsibilities

• Drive sales, profit, and trade investment performance for major accounts including London Drugs and Amazon.
• Lead joint business planning to grow category share and strengthen retailer partnerships.
• Identify opportunities in assortment, distribution, and merchandising to expand portfolio presence.
• Develop and execute 4P strategies, promotional calendars, and pricing for both brick‑and‑mortar and eCommerce channels.
• Build strong relationships with buying, merchandising, eCommerce, Marketing, and Category teams to influence decisions and drive growth.
• Ensure seamless execution, operational excellence, and accurate forecasting, partnering with Supply Chain to minimize out-of-stocks.
• Monitor POS performance, competitor activity, and market trends to guide agile commercial decisions.
• Leverage data tools to generate insights, support sell‑ins, and inform strategic initiatives.

Qualifications

• 2‑3 years Key Account Management experience, including managing Amazon or other retail eCommerce accounts.
• Bachelor's Degree in Business, Science, or a related field.
• Strong analytical skills, including data analytics, with proven ability to drive insights and decisions.
• Strong negotiation and relationship‑building skills.
• Proven ability to thrive in a fast‑paced environment and lead cross‑functional collaboration.
• Intermediate Excel skills.
• Experience working with AC Nielsen or IMS data.
• Experience working with vendor Point of Sale data.

Additional Requirement

• A background check is required.

What's In It For You

• Competitive pay
• Work fully remote
• Weekly pay via direct deposit
• Gain experience managing high‑profile retail and eCommerce accounts.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.