Kettle Coordinator Assistant (Part-Time)

The Salvation Army International; St. Albert; On-site; CAD 25,000 - 32,000; Part time

Job summary

The Salvation Army International is seeking a part-time Kettle Coordinator II for the Christmas season in Canada. This fixed-term role oversees multiple kettle locations, recruits and supervises volunteers, and ensures secure donation handling across zones in malls and stores.

You will train on program procedures, manage shift changes, and report daily issues to the coordinator. The position emphasizes safety, confidentiality, and community service.

Qualifications

• Willingness to develop an understanding and support for The Salvation Army mission.
• One year of related experience or customer service.
• Money handling experience is an asset.
• Valid driver’s license and a reliable vehicle.
• Strong communication and interpersonal skills.
• Ability to lift 9 to 12 kgs (20–25 lbs).
• Willingness to be flexible and work under daily timelines and changing priorities.

Responsibilities

• Attend training/orientation on The Salvation Army and the Christmas Kettle Campaign.
• Provide support in getting Kettles to zone locations prior to volunteer arrival.
• Ensure all kettle donations are delivered to secure location at shift completion.
• Supervise, support and assign kettles and volunteers as required.
• Recruit new volunteers and participate in scheduling and coordination.
• Visit locations during shift changes and communicate with the coordinator.
• Ensure timesheets and mileage reports are submitted accurately weekly.

Skills

Customer service

Communication

Interpersonal skills

Driver’s license

Confidentiality

Flexible/Work under pressure

Education

Some high school coursework

High school diploma (asset)

Job description

**Who We Are** For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.**Mission Statement** The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.**Job Description:****POSITION PURPOSE SUMMARY:** The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to other. Kettle Coordinator II position is a short-term contract position. The incumbent is responsible for oversight of several Christmas Kettle locations in a given geographical zone area. Zone locations include shopping malls, grocery stores and retail outlets.**ACCOUNTABILITIES:** The incumbent may perform all, some, or similar range of duties. • Attend a day of training/orientation on The Salvation Army and the Christmas Kettle Campaign • Provide support in getting Kettles to zone locations prior to volunteer arrival at Campaign onset • Ensure all Kettle donations are delivered to secure location at shift completion • Communicate daily issues and supply deficiencies to City/Assistant Coordinator • Orient and remind volunteers on proper Kettle handling and duties as required • Supervise, support and assign (as required) Kettle Volunteers throughout the Campaign • Participate in the recruitment of new volunteers • Visit locations during shift changes and intermittently • Communicate daily with ATL partner for effective transition • Ensure timesheets and mileage reports are submitted accurately and timely (weekly basis) • Remain at the Kettle for the full shift (until relieved), ensuring security of donations received. • Respond to questions/queries from potential donors regarding SA ministries and programs. • Perform other work-related duties as assigned.**CRITICAL RELATIONSHIP MANAGEMENT:** Governance Boards and Councils: n/a Internal: TSA staff members, Kettle campaign team External: Community members**MANAGERIAL/TECHNICAL RESPONSIBILITIES:** Reports directly to the CMO and CO. Direct reports: none. Workflow coordinator.**FINANCIAL AND MATERIAL MANAGEMENT:** • Collect donations and petite cash and ensure donations are always kept secure. The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.**WORKING CONDITIONS:** • Work environment is typically in malls/stores • Standing for long periods will be required and exposure to cold weather**EDUCATION, EXPERIENCE AND QUALIFICATIONS:** • Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. • Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Alternative combination of education and Experience may be considered.**Education, Qualifications and Certifications:** • Some high school coursework, completion of high school is an asset**Experience:** • One year of related experience or working in customer service • Money handling experience is an asset • Related experience is an asset**Skills and Capabilities** • Valid driver’s license and a reliable vehicle required• Excellent communication and interpersonal skills • Enthusiastic Team Player with excellent communication and interpersonal skills • Able to lift 9 to 12 kgs (20 – 25 lbs) • Strong customer service skills; enjoy liaising and working with people of all ages and abilities • Willingness to be flexible and work well under pressure with daily timelines and changing priorities • Ability to maintain strict confidentiality in the handling of donor, volunteer, and organizational informationThis is a fixed term part-time position for the Christmas season. Shifts vary, and will be 20 hours per week. We have 4 part-time openings: 2 for St.Albert, 2 for Stoney Plain and 1 for Spruce Grove**Compensation:**The target hiring range for this position is $18.50 to $23.13 with a maximum of $27.76.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email **[e-mail]**if you have a need for any accommodation and we will be pleased to discuss this with you.