Kenora Emergency Shelter Worker - Overnight

Canadian Mental Health Association; Northwestern Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

A mental health support organization is seeking a Kenora Emergency Shelter Worker to facilitate a safe and supportive environment for individuals in crisis. The ideal candidate will have a diploma in social sciences or human services, experience with vulnerable populations, and strong interpersonal skills. This full-time position offers comprehensive benefits and opportunities for professional development.

Benefits

Healthcare of Ontario Pension Plan (HOOPP)

Comprehensive Health Benefits

Employee & Family Assistance Program

Paid Vacation Days

Learning & professional development opportunities

Qualifications

• Experience with individuals with mental health struggles or addictions.
• Good interpersonal communication and relationship-building skills.
• Ability to communicate with community agencies and knowledge of resources.
• Cultural competence for diverse populations.
• Understanding of trauma-informed practice.

Responsibilities

• Facilitate an atmosphere of safety and positive reinforcement.
• Engage with clients to connect them to services.
• Log patron contact and assess/assist patrons with personal needs.
• Support an environment that prevents adverse outcomes.

Skills

EMR Systems

Occupational Health Experience

Basic Life Support

Primary Care Experience

Suturing

Computer Literacy

Pharmacy Residency

Spinal Tap Experience

Nursing

Gastric Lavage

Addiction Counseling

Education

Diploma in social sciences or human services

High school diploma or GED

Job description

Overview

Kenora Emergency Shelter Worker at CMHA Kenora Branch. We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-being of employees and offers:

• Healthcare of Ontario Pension Plan (HOOPP)
• Comprehensive Health Benefits
• Employee & Family Assistance Program
• Paid Vacation Days
• Learning & professional development opportunities

Deadline to apply : September 9th, 2025

Location and Details

• Employer : CMHA Kenora Branch
• Job Title : Kenora Emergency Shelter Worker
• Work Location : Kenora Emergency Shelter
• Employment Status : Full-Time permanent

For more information please visit

Responsibilities

• Reporting to the Chief Executive Officer and the Kenora Emergency Shelter Operations Team Lead, the Shelter Worker is responsible for facilitating an atmosphere of safety and positive reinforcement.
• Work twelve-hour night shifts as part of a team focused on safety, stability and support for individuals in a housing crisis.
• Adhere to all policies and procedures of Canadian Mental Health Association Kenora Branch.
• Engage with clients to connect them to services and ensure safety and security of all patrons during shifts.
• Log patron contact throughout shift and assess/assist patrons with personal needs (e.g., hygiene, nutrition, medical or emotional).
• Monitor and supervise the shelter and patrons; assist with needs, questions and shelter order per CMHA Kenora Branch policies.
• Refer clients to community agencies and services where appropriate; complete shift responsibilities and routines.
• Perform administrative functions as directed; communicate with Shelter Team Lead about building maintenance issues.
• Carry out general housekeeping duties and assist with meal preparation, service and cleanup as required.
• Attend monthly staff meetings and training; participate on committees or working groups as assigned.
• Provide a safe environment by following Workplace Health and Safety Regulations and Policies, Infection Control Guidelines, WHMIS and Safe Work Procedures; contribute to emergency planning.
• Support an environment that prevents and mitigates adverse outcomes in the delivery of mental health services; model healthy boundaries and self-care.
• Work independently and as part of a team; demonstrate creative problem solving; manage conflict and crisis situations.
• First aid & CPR/AED, Mental Health First Aid and NVCI or willingness to obtain; valid driver’s license.

Qualifications

• Diploma in social sciences or human services is an asset; High school diploma or GED minimum.
• Experience with individuals with mental health struggles, addictions, or demonstrated ability to work with vulnerable populations.
• Personal qualities of empathy, understanding and patience; good interpersonal communication and relationship-building skills.
• Ability to communicate professionally with community agencies; knowledge of community resources.
• Cultural competence for diverse populations; understanding and application of Recovery Model.
• Understanding of trauma-informed practice and implementation; good documentation skills.
• Ability to learn and understand online scheduling; proficient computer skills.
• Demonstrated understanding of personal space and ability to role model healthy boundaries.
• Ability to manage conflict and crisis situations; ability to work independently as well as in a team.
• First aid & CPR / AED; both Mental Health First Aid and NVCI or willingness to obtain.
• Valid Driver’s License.

How to Apply

Please submit your cover letter and resume to :

The Canadian Mental Health Association Kenora Branch welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Key Skills

• EMR Systems
• Occupational Health Experience
• Basic Life Support
• Primary Care Experience
• Suturing
• Computer Literacy
• Pharmacy Residency
• Spinal Tap Experience
• Nursing
• Gastric Lavage
• Epic
• Addiction Counseling

Employment Type : Full-Time

Experience : years

Vacancy : 1