Justice Officer

Government of Nova Scotia; Sydney; On-site; CAD 60,000 - 80,000; Full time

Job summary

A governmental agency in Canada is seeking a Justice Officer to provide administrative support and serve as the first point of contact for the public in the court system. The ideal candidate has relevant education and experience, strong communication skills, and the ability to handle sensitive situations. The position offers a comprehensive benefits package and a structured work environment, typically requiring 35 hours per week.

Benefits

Defined Benefit Pension Plan

Health and Dental Insurance

Employee Assistance Programs

Qualifications

• Three years of related experience or an acceptable equivalent.
• Exposure to a legal environment is considered an asset.

Responsibilities

• Provide administrative support and be the first point of contact for the public.
• Receive and balance monies paid into the court.
• Schedule court cases and monitor the court calendar.

Skills

Communication skills

Customer service skills

Organizational skills

Attention to detail

Data entry skills

Education

One-year post-secondary education in a related discipline

Job description

About Us

The Court Services Division of the Nova Scotia Department of Justice is dedicated to excellent service and the provision of fair and accessible administration of justice, including court administration and security.

About Our Opportunity

As a Justice Officer, you will provide a broad range of administrative support, be the first point of contact for the public and clients of the Court system, receive and balance monies paid into the court, enter and retrieve data from automated systems, record and process documentation, adhere to policies and processes and maintain filing systems—all while working as a team player.

Primary Accountabilities

Responsibilities include:

• Receive and respond to requests relating to all court matters dealt with by various levels of court by telephone, fax and email.
• Receive and process all monies paid to the court, balance monies received on a daily basis, prepare daily cash reports and bank deposits in accordance with departmental account procedures.
• Process correspondence and other documentation received electronically, by mail, fax or otherwise.
• Maintain court filing systems by entering data in automated and manual systems, filing and retrieving documents, ensuring documents are placed in the proper court file and forwarding information to court officials or judiciary as required.
• Maintain records management and retention systems, ensuring that files are opened and closed in accordance with STAR and STOR retention policy.
• Schedule court cases and monitor the court calendar of pending cases.
• Provide a broad range of administrative support services.
• Provide legal information to the public regarding navigating the court system, court forms and procedures.

Qualifications And Experience

As the successful Justice Officer, you will have one-year post-secondary education in a related discipline plus three years related experience, or an acceptable equivalent. Exposure to a legal environment is considered an asset.

The Successful Candidate Must Also

• Have experience and competency in a computerized environment with proficient and accurate keyboarding and data entry skills.
• Have experience adapting to rapidly evolving technologies and procedures.
• Possess strong communication and customer service skills.
• Have experience handling cash and debit/credit card payment transactions.
• Have ability to deal effectively with the public in a multifaceted and stressful environment, often in confrontational and sensitive situations.
• Possess strong organizational, time management and multi-tasking skills.
• Have excellent attention to detail, maintain confidentiality, and the ability to work under pressure and deadlines.

Benefits

Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.

Working Conditions

• Normal work week is 35 hours/week, 7 hours/day (typically the hours are 8:30 AM to 4:30 PM, this may vary depending on operational needs).
• You will be exposed to emotional and sensitive issues. Dealing with difficult or distraught individuals creates a stressful environment.
• There is a high demand for accuracy and attention to detail while working in a high volume and complex service area. Errors can result in significant impacts for justice system participants.
• Regardless of the situation you must be able to display a completely impartial attitude at all times.

Additional Information

Some travel and overtime may be required. This position will require an enhanced level of security screening for external applicants.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
• Countless Career Paths for Nova Scotians.
• Department Specific Flexible working schedules.

Pay Grade

CL 21

Salary Range

$1,834.08 - $2,044.45 Bi-Weekly

Employment Equity Statement

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Accommodation Statement

We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at [e-mail].

Contact

[e-mail]