Junior Server Full-Time

FAIRMONT; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

A premier hotel in Victoria is seeking a talented food and beverage team member to offer professional service. Ideal candidates should have experience in similar roles, excellent communication skills, and be committed to exceeding guest expectations. This role includes assisting guests with menu inquiries, maintaining service standards, and ensuring a welcoming atmosphere. Enjoy competitive hourly pay and numerous employee benefits.

Benefits

Employee benefit card for discounts at Accor properties

Exclusive access to dining discounts in Vancouver and Victoria

Complimentary meal during shifts

Healthcare and wellness programs

Defined Contribution Pension Plan

Qualifications

• Minimum of one year recent experience in a food and beverage related position in a quality establishment.
• Barista knowledge would be an asset.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Assist guests regarding menu items in an informative way.
• Follow outlet policies, procedures and service standards.

Skills

Excellent organizational skills

Fluent English

Strong interpersonal skills

Team player

Positive attitude

Education

Serving It Right and Food Safe certificates

Job description

Company Description

Recognized as the #1 Best Canadian Hotel in Travel + Leisure's 2024 World's Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city's sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award‑winning wine list, and regionally focused cocktail culture. World‑famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.

The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the iconic property into a must‑visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold rooms and a newly renovated lounge are ready to accommodate guests. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property's prestigious grounds as the Top 25 Most Magnificent Gardens in the World.

What is in it for you :

• Employee benefit card offering discounted rates at Accor properties worldwide
• Exclusive Employee and Friends & Family Discounts at Fairmont Empress Hotel
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Opportunity to develop your talent and grow within your property and across the world!
• Complimentary meal during your shift through our Colleague Dining Program
• Complimentary uniform laundering
• Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
• Access to our company‑matched Defined Contribution Pension Plan (DCPP)
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
• Hourly rate of $20.21 to $23.10

What you will be doing :

• Consistently offer professional, friendly and engaging service
• Assist guests regarding menu items in an informative and helpful way
• Follow outlet policies, procedures and service standards
• Have full knowledge of beverage lists and promotions
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications

• Minimum of one (1) year recent experience (in the last five years) in a food and beverage related position in a quality establishment
• Serving It Right and Food Safe certificates
• Excellent organizational skills and ability to thrive in a busy environment
• A team player with proven success in relationship building
• A commitment to provide excellent service and exceeding expectations
• Completely fluent English language skills, both written and verbal
• Strong interpersonal skills and positive attitude
• Professional and impeccable grooming and presentation
• Barista knowledge would be an asset

Physical Aspects of Position

• Occasional standing and walking
• Occasional bending and kneeling
• Occasional carrying and lifting up to 20lbs
• Occasional ascending or descending ladders, stairs and ramps

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working environment

Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award‑winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting‑edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS