Junior Registration Consultant

Nexus Systems Group Inc.; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading event management company in Toronto is seeking a skilled individual to support event registration and manage client communications. The ideal candidate will have 1-2 years of experience with registration platforms and possess strong relationship management skills, ensuring seamless event operations. This role requires a post-secondary education and the ability to adapt in a dynamic environment.

Qualifications

• 1-2 years of experience in supporting events and managing registration activities for large organizations.
• Good relationship management skills.
• Ability to communicate effectively in changing environments.

Responsibilities

• Develop and manage online event registration and websites.
• Ensure data integrity and quality assurance.
• Monitor and respond to the Client Events inbox.

Skills

Event registration support

Experience with registration tools

Relationship management

Communication

Problem-solving

Adaptability

Education

Post-secondary degree or diploma

Tools

Stova

Cvent

Job description

Typical Day in Role

Registration Solutions

• Developing and managing online event registration, event websites, event apps and surveys.
• Quality assuring assets for teammates before deploying.
• Building and distributing event communications, including invites, reminders, and confirmations.
• Ensuring data integrity within projects and while creating and delivering reports.
• Monitoring & managing the Client Events inbox and promptly responding to inquiries.

Event Operations

• Intermittently coordinating the purchase and shipment of event supplies and promotional items.
• Drafting and circulating meeting minutes, as required.
• Ordering and organizing event collateral, including name badges, table cards, event briefs, etc.
• Occasionally assisting with event set up, onsite execution, and tear down.
• Champion a customer focused culture to deepen client relationships and leverage broader client relationships, systems, and knowledge.
• Champion a high-performance environment and demonstrate a commitment to client's values: accountability, passion, integrity, and respect. Deliver results in accordance with client's behavioural competencies. Create an inclusive team culture and an environment where team members hear, share, and appreciate diverse perspectives.
• Direct day-to-day activities in a manner consistent with the client's risk culture and the relevant risk appetite statement and limits.
• Actively pursue effective and efficient operations of their respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct.

Candidate Requirements/Must Have Skills

• 1-2 years of experience in supporting events and building registration activities for large organizations
• 1-2 years of experience utilizing registrations tools such as Stova, Cvent or other Registration platforms

Nice-To-Have Skills

• Knowledge in CSS and HTML, preferred.
• Communicating in French and/or Spanish is an asset.

Soft Skills Required

• Good Relationship Management skills
• Good communication and problem-solving skills. Ability to effectively convey ideas to business partners
• Ability to learn and adapt to rapidly changing regulatory and business environments
• Ability to work independently and with other staff across functional lines within the client
• An enquiring mind, excellent judgment, strategic thinking skills and attention to detail

Education

• Post‑secondary degree or diploma.