Junior Project Control Officer

Teckhorizon Inc; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A technology firm is looking for a Junior Project Control Officer (PCO) to support the rollout of applications for over 14,000 users. The role requires coordinating project activities, managing client onboarding, and documenting processes. Candidates should have at least 2 years of relevant experience in project coordination and stakeholder management. This is a hybrid position with up to 3 days onsite in Ontario.

Qualifications

• Minimum 2 years of experience in project coordination, client onboarding, and stakeholder management.
• Proven ability to organize and monitor project deliverables.
• Experience in dynamic environments.

Responsibilities

• Coordinate project communications and scheduling across client organizations.
• Prepare and maintain project documentation including change requests and status reports.
• Support stakeholder relationship management and client onboarding.

Skills

Project coordination

Client onboarding

Stakeholder management

Documentation skills

Strong communication

Job description

Location: Hybrid – Up to 3 days onsite in Ontario

Assignment ID: RQ00418

Term: 103 Business Days (extendable)

About The Role

We’re looking for a Junior Project Control Officer (PCO) to support the successful rollout of the Panorama REACT applications, enabling access for over 14,000 users across 3,000 organizations. The PCO will assist with project coordination, onboarding processes, and stakeholder management to ensure smooth implementation within tight timelines.

Key Responsibilities

Project & Operations Support

• Coordinate project communications, scheduling, and onboarding activities across client organizations and internal teams.
• Support client organizations in completing onboarding requirements, including agreements, technical setup, and end-user onboarding.
• Maintain and update project and operational documentation, logs, and resource repositories.

Project Documentation & Reporting

• Track deliverables, monitor progress, and elevate challenges when necessary.
• Prepare and maintain project documentation — including change requests, issues logs, procurement records, and status reports.
• Manage ticket and change request processes to ensure timely resolution and transparency.

Client & Stakeholder Engagement

• Support stakeholder relationship management by acting as a liaison between client organizations and internal partners.
• Assist in client onboarding and agreements management, ensuring compliance and efficient coordination.
• Contribute to knowledge transfer and ensure full documentation of processes, updates, and deliverables.

Must-Have Qualifications

• Minimum 2 years’ experience in each of the following:
  • Project coordination and documentation
  • Client onboarding and agreements management
  • Stakeholder relationship management and client support
• Proven ability to organize, document, and monitor project deliverables in dynamic environments.

Nice-to-Have Skills

• Experience supporting client agreements or working with contract documentation.
• Familiarity with ticket request management systems.
• Understanding of Identification, Authentication, and Authorization (IAA) concepts.
• Public sector or healthcare project experience (asset).

Key Competencies

• Strong communication and coordination skills.
• Detail-oriented with excellent documentation and reporting habits.
• Proactive problem-solver and effective multitasker.
• Ability to work collaboratively across teams in hybrid or fast-paced project settings.