Junior Associate Director, Loan Administration, Debt Services (Supervisor)

MUFG Investor Services; Halifax; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading financial services firm in Halifax is seeking a Junior Associate Director to support the management team in Debt Services. The candidate will lead operations, manage client relationships, and ensure service excellence. Ideal applicants have a background in fund administration and supervisory experience. Flexible hybrid working, competitive compensation, including group insurance and pension schemes, are offered.

Benefits

Group medical insurance

Group pension scheme

Reimbursement of professional subscriptions

Paid holidays

Assistance towards gym memberships

Qualifications

• Demonstrable experience in fund administration or relevant financial services in private credit.
• Demonstrable experience in a supervisory role.
• Experience of using Sentry as a Debt Administration platform is beneficial.
• Extensive knowledge of Microsoft Office applications.
• Working level of internal and external presentation skills.

Responsibilities

• Lead daily operations to ensure SLAs are met in an efficient manner.
• Perform reviews on setups and credit agreements or any other deliverables for the operations team.
• Lead client relationships and be a point of escalation.
• Fulfill or review ad hoc client requests.
• Participate in new service development and support new service rollouts.
• Participate in and manage projects to enhance the overall service offering.

Skills

Microsoft Office

Organizational skills

Microsoft Outlook

Microsoft Word

QuickBooks

Office Experience

Personal Assistant Experience

Microsoft Powerpoint

Microsoft Excel

Filing

Administrative Experience

Microsoft Outlook Calendar

Job description

The Junior Associate Director is the first management role within Debt Services. The role is designed to support the management team by being a visible leader and effective point of escalation for the operations team. They support the operations team through being a source of knowledge and technical expertise able to review sensitive deliverables and imparts knowledge on others. This candidate has strong commercial acumen and can effectively communicate with multiple internal departments or client to create results and meet deadlines.

Responsibilities

• Lead daily operations to ensure SLAs are met in an efficient manner
• Perform reviews on setups and credit agreements or any other deliverables for the operations team
• Lead client relationships and be a point of escalation
• Fulfill or review ad hoc client requests
• Participate in new service development and support new service rollouts
• Participate in and manage projects to enhance the overall service offering

Qualifications

• Demonstrableexperience in fund administration or relevant financial services in private credit
• Demonstrable experience in a supervisoryrole
• Experience of using of Sentry as a Debt Administration platform is beneficial
• Extensive knowledge of Microsoft Office applications
• Working level of internal and external presentation skills

Additional Information

At MUFG Investor Services we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and stay connected to their team and our culture. When we make Hybrid Working plans we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation addition to base salary there is a group medical insurance scheme group pension scheme reimbursement of professional subscriptions paid holidays and assistance towards gym memberships.

We thank all candidates for applying; however only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.

MUFG is an equal opportunity employer.

Remote Work: No

Employment Type: Full-time

Key Skills

• Microsoft Office
• Organizational skills
• Microsoft Outlook
• Microsoft Word
• QuickBooks
• Office Experience
• Personal Assistant Experience
• Microsoft Powerpoint
• Microsoft Excel
• Filing
• Administrative Experience
• Microsoft Outlook Calendar

Experience: years

Vacancy: 1