JUNIOR ASSISTANT MANAGER

La Vie en Rose Inc.; Kelowna; Hybrid; CAD 42,000 - 47,000; Full time

Job summary

La Vie en Rose Inc. in Kelowna, Canada, seeks a store manager with proven retail leadership to guide a team in lingerie, sleepwear and swimwear.

You will support the assistant manager and manager in achieving sales goals, maintaining brand standards and fostering a positive, high-performance store culture. You will train and motivate staff, ensure exceptional customer service, handle scheduling, plan displays, and monitor store operations.

Qualifications

• Previous team management experience in a retail environment.
• Train your team to provide strong customer support.
• Motivate and lead a high-performing team.
• Promote brand vision and culture on the job.
• Flexible schedule including holidays during busy periods.

Responsibilities

• Train team members to deliver strong customer support and explain product features.
• Welcome customers, assist them and explain products (quality, materials, features).
• Coordinate store activities with management and maintain service excellence.
• Achieve personal sales goals with training support.
• Mobilize the team and foster a positive work environment.
• Build a high-performance team through recruiting, training, and supervision.
• Open/close store and manage attendance; comply with head office policies.
• Plan and maintain planograms, displays and store cleanliness.

Skills

Team management

Leadership

Communication

Team player

Active listening

Goal setting

Proactivity

Bilingual

Job description

You're the ideal candidate for us if:

• You have previous team management experience in a retail environment;
• You love clothing that celebrates feel-good femininity (like lingerie, sleepwear and swimwear);
• You're a natural leader who knows how to motivate a team;
• You're sociable, a good communicator and a strong team player;
• You listen to the needs of both your customers and your team;
• You set goals for yourself and always achieve them with the help of your team;
• You're proactive and conscientious;
• You're looking for a career that constantly offers new challenges;
• You're open to working holidays and longer hours during busy periods (depending on your availability);
• You're functionally bilingual (an asset);

Ready to put your management skills to work? Join a fun and dynamic team filled with professional challenges and plenty of opportunities to grow!

What a typical workday looks like

As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.

Sales:

• Train your team members to provide strong customer support—teach them the best sales techniques and make sure they're familiar with all product features;
• Provide customers with a warm welcome and help them find everything they're looking for - answer their questions and explain the products (quality, materials, technical features);
• Coordinate store activities and tasks with the management team;
• Keep the store running smoothly and ensure your team provides outstanding customer service;
• Achieve your personal sales goals (don't worry, our training will help you get there!);
• Share all necessary information with your team to achieve your joint sales goals.

Human resources:

• Mobilize your team and create a positive work environment that fosters the pursuit of excellence, while helping instill a sense of pride and belonging in being a part of the La Vie en Rose team;
• Bring our vision, mission and brand culture to life on the job and share them with your team;
• Demonstrate leadership and act as an inspiring role model at all times;
• Build a high-performance team - recruit, prepare and train the next generation of employees, and source the best candidates for the various roles;
• Manage team members' absences/lateness.

Marketing and visual presentation:

• With the help of your team, create an attractive and inviting store based on our planograms;
• Stay on top of what the competition is doing;
• Reflect the brand image to build a steady and loyal customer base;
• Help with planning incoming orders and make sure visual displays are set up efficiently;
• Help maintain the look and cleanliness of the store and backstore;

Administration:

• Analyze sales, in-store traffic and productivity reports and share the results with your team;
• Open and close your store;
• Respect and apply the policies and procedures of the various head office departments (we'll explain everything to you!);
• Perform other duties where needed to support the team.

PERMANENT, FULL TIME

ANNUAL SALARY : 41,600 $ - 46,800 $