Join Our Talent Community! Financial Services Associate - Guelph Retail Branches

Meridian Credit Union; Toronto; On-site; CAD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive benefits package

Paid vacation

Employer-paid health benefits

Pension matching

Tuition reimbursement

Complimentary banking services

Job summary

Meridian Credit Union is seeking a Financial Services Associate in Toronto, Ontario. This senior role focuses on understanding Members' financial needs and providing tailored advice while generating sales through Meridian products. Ideal candidates will possess strong business acumen, excellent communication and consultative skills, and a commitment to member service. The position offers a competitive salary range of CAD $52,000 - $78,000, extensive benefits, and opportunities for professional growth.

Qualifications

• Strong business acumen and sound knowledge of financial products.
• Excellent communication, negotiation, and consultative skills.
• Experience in sales-generated revenue and client relationship management.
• Ability to work flexible hours, including evenings and weekends.
• Strong customer-service orientation and passion for Member experience.
• Proactive, self-motivated, and able to work collaboratively.
• Commitment to continuous improvement and learning.

Responsibilities

• Identify and analyze Members' financial goals and recommend appropriate products and services.
• Provide investment advice and complete credit approvals within policy limits.
• Open new Member accounts using targeted strategies.
• Generate sales and revenue through cross-sell initiatives.
• Build and maintain strong Member relationships and deepen engagement.
• Contribute to branch planning and support business goals.
• Adopt virtual technologies to conduct remote meetings.
• Maintain compliance with all policies and regulatory requirements.

Skills

Business acumen

Communication skills

Negotiation skills

Customer service orientation

Consultative skills

Job description

Role Summary

The Financial Services Associate is a senior member of the branch sales and leadership team. The role focuses on understanding Member financial needs, providing tailored advice, recommending Meridian products, and driving revenue through responsible credit and investment solutions.

Responsibilities

• Identify and analyze Members’ financial goals and recommend appropriate products and services.
• Provide investment advice and complete credit approvals within policy limits.
• Open new Member accounts using targeted strategies.
• Generate sales and revenue through cross‑sell initiatives.
• Build and maintain strong Member relationships and deepen engagement.
• Contribute to branch planning, execute strategic initiatives, and support business goals.
• Adopt virtual technologies to conduct remote meetings and enhance service.
• Maintain compliance with all policies, audit, and regulatory requirements.

Qualifications

• Strong business acumen and sound knowledge of financial products.
• Excellent communication, negotiation, and consultative skills.
• Experience in sales‑generated revenue and client relationship management.
• Ability to work flexible hours, including evenings and weekends.
• Strong customer‑service orientation and passion for Member experience.
• Proactive, self‑motivated, and able to work collaboratively.
• Commitment to continuous improvement and learning.

Benefits & Compensation

• Salary range: CAD $52,000 – $78,000 annually.
• Certified Living Wage Employer with a competitive benefits package.
• Paid vacation, employer‑paid health benefits, pension matching.
• Financial benefits including complimentary banking, special mortgage and credit rates.
• Tuition reimbursement and recognition programs.

Location

Guelph – Branches include Stone Square, Speedvale, and Clair & Gordon. Specify preferred location during screening.

Equal Opportunity Employer

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, or disability. Reasonable accommodations will be provided.