Job opportunities in Call centers, B2B Finance and Insurance, Remote

Desjardins Group; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading financial services provider in Peel Region, Mississauga, seeks a candidate to advise members on financial products and services. The role requires a college diploma and a minimum of 1 year of relevant experience. Bilingualism in French and English is necessary for specific roles. This position offers competitive salary, flexible vacation, and a supportive work environment. Ideal candidates will have customer service experience and strong communication skills, promoting equity and inclusion.

Benefits

Competitive salary with annual bonus potential

Flexible vacation of 4 weeks

Defined benefit pension plan

Group insurance benefits

Reimbursement for health and wellness expenses

Qualifications

• Minimum of 1 year of relevant experience.
• Experience in customer service within the financial services industry is preferred.
• Ability to work effectively in a team-oriented environment.

Responsibilities

• Advise members and clients on financial products and services tailored to their needs.
• Educate clients on policies related to life, health, critical illness, disability, and accident insurance.
• Provide support for claims processing and policy modifications.

Skills

Bilingualism in French and English

Strong communication skills

Customer service experience

Education

College diploma in a relevant field

Job description

Overview

Employer Industry: Financial Services

Why consider this job opportunity

• Competitive salary with annual bonus potential
• Flexible vacation of 4 weeks starting in the first year
• Defined benefit pension plan providing stable income throughout retirement
• Group insurance benefits including telemedicine
• Reimbursement for health and wellness expenses and telework equipment
• Opportunities to work in a supportive and inclusive environment

What to Expect (Job Responsibilities)

• Advise members and clients on financial products and services tailored to their needs
• Educate clients on policies related to life, health, critical illness, disability, and accident insurance
• Assist clients with group benefits, including prescription drugs, vision, dental, and extended health care
• Provide support for claims processing and policy modifications
• Foster loyalty and build strong relationships with members and clients

What is Required (Qualifications)

• College diploma in a relevant field
• Minimum of 1 year of relevant experience
• Bilingualism in French and English is required for certain roles
• Relevant training and experience combinations may be considered
• Availability to adapt to changing work arrangements based on business needs

How to Stand Out (Preferred Qualifications)

• Experience in customer service within the financial services industry
• Familiarity with insurance policies and financial products
• Strong communication and interpersonal skills
• Ability to work effectively in a team-oriented environment
• Commitment to equity, diversity, and inclusion in the workplace

#FinancialServices #CustomerService #CareerOpportunity #CompetitivePay #DiversityAndInclusion

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.