Job opportunities in Call centers, B2B Finance and Insurance, Remote

Desjardins; Calgary; Hybrid; CAD 40,000 - 55,000; Full time

Job summary

A leading financial services provider in Calgary is seeking a Customer Service Advisor for its client relations centres. This role involves advising and supporting clients while providing a personalized experience. The ideal candidate holds a College Diploma and has relevant customer service experience. The position offers competitive salary, annual bonus, and 4 weeks of flexible vacation starting in the first year.

Benefits

Competitive salary

Annual bonus

4 weeks flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• At least 1 year of relevant experience in customer service.
• Willingness to adapt to changing work arrangements.

Responsibilities

• Provide advising and support to clients.
• Build loyalty with members and clients.

Skills

Customer service

Communication skills

Education

College Diploma in a relevant field

Job description

Telework anywhere from our offices : Aurora, Mississauga, or Ottawa!

WHAT WORKING AT A DESJARDINS CALL CENTRES IS ALL ABOUT :

ADVISING. SUPPORTING. BUILDING LOYALTY.

We strive to understand the needs of members and clients by providing them with a UNIQUE and PERSONALIZED experience. Be a part of a dynamic team in our client relations centres and help us make a difference for Desjardins members and clients!

We have a variety of opportunities available to suit your professional interests!

Customer Service Advisor- Online Business (SME)

Customer Service Advisor- Life and Health Insurance

Customer Service Advisor- Group Benefits

What we offer

Competitive salary and annual bonus

4 weeks of flexible vacation starting in the first year

Defined benefit pension plan that provides predictable, stable income throughout retirement

Group insurance including telemedicine

Reimbursement of health and wellness expenses and telework equipment

What you bring to the table

College Diploma in a relevant field

At least 1year of relevant experience

Other combinations of relevant training and experience may be considered

Work arrangements are subject to change dependant upon the needs of the business or performance concerns.

We don't fill a position. We hire a person. There's a difference.