Job ID #32328: Superintendent, Wastewater Collection and Stormwater Operations

City of Hamilton; Hamilton; On-site; CAD 90,000 - 130,000; Full time

Job summary

City of Hamilton seeks a Superintendent of Wastewater and Stormwater Operations to lead contract services and ensure reliable, compliant operations across the wastewater and stormwater systems. Reporting to the Manager, you will drive performance, safety, and customer-focused service, while mentoring staff and aligning with City values.

The role demands strong leadership, budgeting, and communication with elected officials and the public.

Qualifications

• Extensive knowledge of wastewater and stormwater operations and related regulations.
• Proven leadership and supervisory experience in a unionized setting.
• Ability to read blueprints and interpret drawings and standards.
• Must obtain OIT certification in Wastewater Collection within 6 months of hire.
• Strong financial acumen with budgeting and cost-control experience.

Responsibilities

• Oversee contract services and core wastewater/stormwater operations.
• Prepare and manage annual program budgets and reports.
• Ensure compliance with city, provincial bylaws and regulations.
• Lead and mentor staff; supervise cross-functional teams.
• Represent department at committees and public meetings.

Skills

Leadership

Budget management

Strategic planning

Communication

Problem solving

Education

Engineering Technology Diploma (Civil preferred)

OIT certification in Wastewater

Tools

Esri GIS

CMMS

Microsoft Office

Job description

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #32328: Superintendent, Wastewater Collection and Stormwater Operations
• Union: Non-Union
• Job Description ID #: A3278
• Vacancy type: This posting is for an existing vacancy

SUMMARY OF DUTIES

Reporting to the Manager of Wastewater Collection and Stormwater Operations, the Superintendent of Wastewater and Stormwater Operations holds accountability and responsibility for the efficient delivery of contract services, wastewater collection, and stormwater operations. The role is crucial in maintaining ongoing operations, ensuring they align with the City and Provincial guidelines, and meet the evolving needs of Hamilton's community with minimal public disruption.

The Superintendent is tasked with overseeing activities within the Wastewater Collection and Stormwater Operations Section, ensuring that services are delivered in accordance with established benchmarks and in alignment with the City of Hamilton Mission, Vision, and Values. A focus is placed on maximizing efficiency while minimizing disruptions to the public.

This leadership position involves meticulous preparation and reporting on the section's services, financials, administration, and staff performance. The Superintendent plays a pivotal role in implementing strategies to enhance operational efficiency and effectiveness, setting high standards and leading by example. Additionally, the role involves serving as a mentor to subordinate staff, fostering their development and empowerment.

The successful candidate is expected to exhibit a proven record of leadership and guidance, technical competence, customer focus, innovation, and creativity. The Superintendent must advocate for the team, delegate responsibilities effectively, and demonstrate a strong commitment to achieving results. Furthermore, a high level of personal integrity and exceptional communication skills are essential for success in this role.

RESPONSIBILITIES

The Superintendent will take on primary accountability and responsibility for overseeing contract services, as well as wastewater and stormwater operations. This entails the development and management of program budgets, providing recommendations for program enhancements and changes, and actively monitoring and reporting on program effectiveness. The Superintendent is also tasked with ensuring the delivery of all programs, emphasizing service equality, cost-effectiveness, and compliance with corporate policies and regulatory requirements.

Reporting directly to the Manager of Wastewater Collection and Stormwater Operations, the Superintendent holds accountability for the provision of services in strict accordance with City and Provincial guidelines. Their role emphasizes minimizing disruptions to clients and the public while prioritizing effectiveness and efficiency in service delivery.

GENERAL DUTIES (INCLUDING, BUT NOT LIMITED TO):

Provide leadership, technical advice, and direction to staff within the Section, fostering teamwork and integration among internal and external stakeholders involved in cross-functional and cross-program initiatives.

Develop comprehensive programs and procedures for contract services, wastewater and stormwater operations, demonstrating a results-oriented and persistent approach to achieving objectives.

Offer technical expertise and conduct site evaluations as needed to support the Manager in their responsibilities.

Prepare tender documents, request-for-proposal documents, and request-for-quote documents for contracted works and consultant assignments. Administer contracts and consultant assignments, overseeing tasks such as scheduling work, coordinating with internal and external parties, assessing work performance, and processing payment certificates.

Monitor operations to ensure compliance with legislative requirements, including the Occupational Health and Safety Act, Highway Traffic Act, Ontario Water Resources Act, Environmental Protection Act, Drainage Act, and associate Regulations, while aligning with the City of Hamilton Mission, Vision, and Values.

Participate in discussions and presentations on relevant issues with elected officials, agencies, and the public. Attend various Committee/Council and public meetings as required, providing background information on policies, programs, bylaws, work methods, and procedures as appropriate.

Prepare or review technical reports arising from the core program for presentation to various City committees.

Represent the department on various corporate committees/teams as required.

Develop the annual draft budget for the core program, monitor and control expenditures, project future expenditures, and recommend changes as needed.

Interpret, apply, and enforce provisions of various bylaws related to the core program, recommending changes where appropriate.

Read and interpret blueprints, corporate Geographic Information System (GIS) records, design standards and specifications, and "as-built" records.

Input, retrieve, and analyze data from corporate database systems, computer maintenance management systems and quality management systems.

Exercise daily complex decision-making using sound judgment, ingenuity, independent thinking, and team‑building skills to maximize operational effectiveness.

Provide after-hours and emergency coverage as required.

Perform other duties as assigned directly related to the responsibilities of the position.

QUALIFICATIONS

1. Demonstrated extensive knowledge of the duties listed above, typically acquired through a Community College Diploma as an Engineering Technologist (Civil preferred) or an approved equivalent.
2. Alternatively, a combination of education and progressive work‑related experience in a relevant field.
3. Ability to read and interpret blueprints, standards, specifications, and plan and profile "as-built" drawings.
4. Must be able to obtain Operator in Training (OIT) certification in Wastewater Collection within 6 months of hire.
5. Preference will be given to candidates with higher levels of certification obtained through examination.
6. Must have demonstrated knowledge of City of Hamilton Bylaws, City of Hamilton and Provincial Health and Safety policies, Ontario Water Resources Act, Environmental Protection Act, Drainage Act, and associated regulations.
7. Demonstrated experience working with a variety of Acts and Regulations.
8. Progressive supervisory experience in the wastewater/stormwater industry.
9. Strong leadership skills with the ability to motivate and guide a diverse team.
10. Experience fostering a positive and inclusive work environment.
11. Proven ability to set clear goals, monitor performance, and provide constructive feedback.
12. Demonstrated ability to effectively manage a multi-disciplinary staff in a results‑oriented environment, particularly in a predominantly unionized setting.
13. Solid financial acumen with experience managing budgets effectively.
14. Ability to allocate resources efficiently and identify cost‑saving opportunities.
15. Excellent leadership, facilitation, communication, presentation, and interpersonal skills.
16. Strong organizational skills to manage tasks effectively.
17. Excellent verbal and written communication skills for internal and external stakeholders.
18. Experience developing and implementing communication strategies to enhance transparency and information flow.
19. Ability to convey technical information in a clear and understandable manner.
20. Computer literacy and proficiency in Microsoft products (Word, Excel, Outlook, and PowerPoint).
21. Experience with geospatial applications such as Esri.
22. Proficiency in utilizing computer maintenance management systems.
23. Proven ability to collaborate with cross‑functional teams and external partners.
24. Experience working collaboratively with city departments, government agencies, and community stakeholders.
25. Working knowledge of the collective bargaining process.
26. Must possess a valid Class "G" Driver's licence.

NOTE: As a condition of employment, the successful applicant(s) will be required to obtain a satisfactory Criminal Record & Judicial Matters Check, at their own expense, prior to beginning work in this position.

THIS POSITION REQUIRES A VALID CLASS "G" DRIVER'S LICENCE AND PROOF THEREOF IS REQUIRED AFTER HIRE.

SALARY

Salary Grade 7

HOURS

35 per week

THE INCUMBENT SHALL COMPLY WITH ALL HEALTH AND SAFETY POLICIES AND PRACTICES FOR THIS POSITION AND THE WORKPLACE.

Disclaimer

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms

The City is an equal opportunity employer that is committed to inclusive, barrier‑free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier‑free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.