Job (Edmonton): Venue Manager, Theatre Network

Theatre Alberta; Edmonton; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading theatre company in Edmonton is seeking a dedicated Venue Manager to oversee box office operations and front-of-house staff. This full-time role involves volunteer management and a variety of administrative duties, supporting the mission of the theatre. Ideal candidates should have experience in customer service, team leadership, and a passion for the arts. This role offers a comprehensive benefits package and three weeks of paid vacation.

Benefits

Comprehensive benefits plan

Three weeks paid vacation

Qualifications

• Experience with box-office systems or cash register systems is an asset.
• Strong communication skills and team leadership skills are required.
• Ability to work with the public and in a small staff environment.

Responsibilities

• Manage the box office and front‑of‑house staff and duties.
• Process ticket orders and ensure customer service.
• Recruit, schedule, and retain volunteers.

Skills

Customer service

Team leadership

Communication skills

Organisational skills

Tools

Box office systems

Cash register systems

Job description

Job (Edmonton): Venue Manager, Theatre Network

Theatre Network, Edmonton’s second largest producing theatre company, is seeking a dedicated and energetic individual for the full‑time position of Venue Manager for the Roxy Theatre on 124th Street in Edmonton.

About Theatre Network

Theatre Network offers a four‑show main‑stage season focusing on contemporary world theatre, including original commissions by Alberta playwrights. The company hosts Nextfest, a multi‑disciplinary festival of emerging professional artists, and presents the Roxy Performance Series featuring a wide range of professional theatre and other performances at its home, the Roxy Theatre.

About the Position

The Venue Manager will be responsible for managing the box office and front‑of‑house staff and duties, including volunteer management, and other administrative duties under the supervision of the General Manager.

Duties

• Box office management – processing ticket orders, system management, customer service, gift certificates, tax receipts
• Front‑of‑house management – ordering supplies, organizing concession, patron services, including health and safety
• Volunteer management – recruitment, scheduling, retention, appreciation
• Managing the front‑of‑house and box office team, including scheduling and training
• Assisting with day‑to‑day operations of the theatre

Qualifications

Experience with box‑office systems or cash register systems, customer service, and volunteer management is an asset. This position requires strong communication skills, team leadership skills, and the ability to work with the public and within a small staff environment. Competent computer skills and organisational skills are a must, and a love for the arts would be beneficial.

Compensation & Benefits

This is a 35‑hour per week, full‑time salaried position including a comprehensive benefits plan and three weeks paid vacation. Some weekend and evening work will be required.

Application

Please send cover letter and resumes to:
Jill Roszell – General Manager
Theatre Network
10708 124 Street, Edmonton, Alberta, T5M 0H1
Email: [e-mail]

We thank everyone who applies, but only candidates selected for an interview will be contacted. All applications are considered confidential.

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