Job (Edmonton): iHuman – Operations Director

Theatre Alberta; Edmonton; On-site; CAD 49,000 - 68,000; Full time

Job summary

iHuman Youth Society in Edmonton seeks an Operations Director to plan, lead, and manage administrative, fiscal, facility, risk and resource management. You will be part of the leadership team driving operational excellence, ensuring safe, compliant services for youth.

The role emphasizes cross-functional collaboration, staff supervision, grant management, and safeguarding resources while adapting to program needs and external partnerships.

Qualifications

• Post-secondary education in human services or business administration; equivalents may be considered.
• 5–7 years’ experience in administration and overseeing overall operations, including staff leadership in a non-profit setting.
• Knowledge of fiscal/resource management, facility and risk management.
• Excellent verbal and written communication skills.
• Grant management and preparation experience.
• Interpersonal skills with professionalism and confidentiality.
• Initiative, organization, and logical thinking.
• Knowledge of community resources and government programs.
• Ability to handle conflicting priorities and collaborate effectively.

Responsibilities

• Plan, lead and manage administrative, fiscal, facility, risk and resource management functions.
• As a leadership team member, contribute to strategies, policies and practices for operational excellence.
• Oversee safety protocols, access controls, and staff/volunteer/guest identification and parking/pass systems.

Skills

Staff supervision

Grant management

Communication skills

Problem solving

Adaptability

Education

Post-secondary education in Human Services/Business Administration

Coursework in operations/facility management

Tools

Records management systems

Mac and PC

Job description

Home » Blog » Job (Edmonton): iHuman – Operations Director

Job (Edmonton): iHuman – Operations Director

iHuman Youth Society is a non-profit, charitable organization whose mission is to serve marginalized youth to promote their reconnection to the community through a program involving crisis intervention, arts mentorship, and life skills development.

The Operations Director reports directly to the Executive Director and is responsible for planning, leading and managing administrative, fiscal, facility, risk and resource management functions. As a member of the leadership team, the Operations Director contributes to the over-all effectiveness of strategies, policies and practices to ensure day to day operational excellence. Central to this position is an appreciation for the assets and resources needed to optimize iHuman’s work with its youth clients, manage external facility usage or social enterprise opportunities. Cross-sector partnerships delivered in the building requires responsibility for on-going monitoring and updating of safety protocols, which includes key, fob and security access; staff, volunteer and guest identification, parking passes and other access controls as required.

Qualifications:

• Post-secondary education in Human Services, Business Administration supplemented with coursework in operations/facility management. Equivalencies in education and experience may be considered.
• 5-7 years’ experience in administration and overseeing over-all operations, including experience in
  leading and managing staff preferably within a non-profit organization.
• Knowledge/experience in fiscal and resource management, facility and risk management
• Excellent verbal and written communication skills
• Knowledge/experience in grant management and preparation
• Well-honed interpersonal skills and ability to respond to situations with astuteness and composure,
  maintaining professionalism and confidentiality as required
• Demonstrated initiative, excellent organizational skills, logical thinker
• Knowledge of community resources, government policies and programs
• Proven track record in effectively managing conflicting priorities, collaborating with others and
  exercising sound judgment within a team environment
• Excellent adaptability, flexibility and teamwork skills are required
• Supervisory experience and/or training
• Computer competency with Mac and PC
• Strong working knowledge of records management systems

Hours of Work:37.5 hours per week. Some evening and weekend hours regularly required.
Remuneration: $48,750.00 – $68,250.00 per annum.
Posting Closes:Position will remain open until a suitable candidate is selected.