Job (Edmonton): Festival Box Office Staff – Fringe Theatre Adventures

Theatre Alberta; Edmonton; On-site; CAD 60,000 - 80,000; Part time

Job summary

A local cultural organization in Edmonton is seeking enthusiastic and dependable individuals for the Festival Box Office Staff position during the Edmonton International Fringe Theatre Festival. Responsibilities include selling tickets, providing information to patrons, and assisting with festival operations. Candidates should have box office experience and strong customer service skills, alongside a passion for the arts. Working weekends and evenings is a requirement.

Qualifications

• Experience in a box office setting is preferred.
• Motivated self-starter, able to work independently or as part of a team.
• Must be willing to work weekends and evenings.

Responsibilities

• Sell festival tickets, passes, and programs both in-person and over the phone.
• Assist with daily operations of festival box offices.
• Troubleshoot technical issues during the festival.

Skills

Box Office experience

Excellent customer service

Problem solving skills

Ability to adapt

Tools

Ticketing software

Computer proficiency

Job description

Job (Edmonton): Festival Box Office Staff – Fringe Theatre Adventures

Fringe Theatre Adventures is seeking highly motivated, enthusiastic and dependable team players to work in the festival box office during the 31st Edmonton International Fringe Theatre Festival.

Responsibilities:

• Pre-Sales, Festival work, Festival Hold-Overs
• Sell festival tickets, passes and programs in person and over the phone
• Provide festival and show information to patrons
• Cash outs and reconciliation of daily shifts
• Assist with daily set-up and take down of all festival satellite box offices
• Trouble shoot technical issues during the festival
• Provide information, support and assistance to volunteers and patrons as required
• Provide assistance and support to box office managers as required

Qualifications:

• Box Office experience is an asset.
• An appreciation and passion for the Arts is an asset.
• Knowledge of a theatre environment, specifically the Fringe Festival is an asset.
• Must have experience with computers. Ticketing software experience is an asset.
• Self-starter who is motivated and works well independently as well as with a team.
• Ability to adapt to unforeseen circumstances in a bustling festival environment.
• Possess excellent customer service, problem solving and trouble shooting skills.
• Working weekends and evenings will be required.
• Some physical work required.

Fringe Theatre Adventures is an equal opportunity employer.

To apply, please submit a current resume and cover letter by mail or email to: