Job Coach

Key Industries; Saint John; On-site; CAD 30,000 - 60,000; Full time

Job summary

A service provider for individuals with disabilities is seeking a full-time Job Coach in Saint John, New Brunswick. This role involves supporting clients in maintaining employment, providing on-site coaching, and facilitating learning sessions. Candidates should have a diploma in Human Services or a related field, strong communication skills, and a valid driver's license. Experience with individuals with disabilities is an asset.

Qualifications

• Experience working with individuals with disabilities or employment barriers is considered an asset.
• Must have a valid driver's license to be able to travel to various work sites.

Responsibilities

• Support clients in maintaining employment by guiding them through task completion.
• Reinforce employer training and ensure clarity in job tasks.
• Assist clients in navigating social and physical aspects of the workplace.
• Monitor and evaluate the progress of clients and document outcomes.

Skills

Interpersonal skills

Problem-solving skills

Communication skills

Ability to work independently

Experience with individuals with disabilities

Education

Diploma or degree in Human Services

Related fields: Social Work, Psychology, Disability Support Services

Job description

Job Description

Job Description

Salary : JOB TITLE Job Coach

Reports to Employment Manager

About us

Key Industries has been providing services to people with disabilities since 1974. We are an Employment First agency offering a wide range of pre-employment programs, social and community programs, and supports for those with complex needs. Key Industries has transitioned from a sheltered model to an agency that provides a wide range of outreach programs meeting the needs of all individuals with a disability. We believe in the possibilities for all people and are proud of the services that we provide.

Our Mission

Providing employment-first programs and personalized services to empower persons with a disability to achieve personal, community and economic independence.

Job Overview

Key Industries is seeking a Job Coach to support individuals with barriers to employment as they transition into and maintain meaningful work opportunities. This role involves providing on-site job coaching, reinforcing workplace training, and promoting independence through tailored support strategies. When not on job sites, the Job Coach will facilitate individual or small group experiential learning sessions, to provide hands‑on training through job simulation. The role also includes monitoring progress and maintaining communication with employers and other stakeholders. Shifts may include days, evenings, weekends, and holidays.

Duties and Responsibilities

• Support clients in maintaining employment by guiding them through successful task completion and workplace expectations
• Reinforce employer training and ensure clarity and consistency in job tasks
• Use prompting strategies and gradually fade support to encourage independence
• Help clients interpret and navigate the social and physical aspects of the workplace
• Assist in building daily structure and routines that contribute to workplace success
• Foster inclusive work environments by working collaboratively with both employees and employers
• Advise on workplace accommodations for people with disabilities
• Provide creative, person-centered solutions to employment challenges
• Monitor and evaluate the progress of clients and document outcomes appropriately
• Communicate effectively with employers, families, and other stakeholders regarding support needs, expectations, fading plans, etc.
• Develop individualized training plans using the Skills for Success and NOC profiles as guides
• Lead workplace simulation sessions based on participants training goals
• Ability to set, as well as demonstrate for your client, clear and appropriate working boundaries

Qualifications and Skills

• Diploma or degree in Human Services, Social Work, Psychology, Disability Support Services, or a related field (or equivalent experience)
• Experience working with individuals with disabilities or employment barriers is considered an asset
• Strong interpersonal, problem-solving, and communication skills
• Ability to work independently in community settings while maintaining regular communication with the team
• Must have a valid driver's license to be able to travel to various work sites as needed

Job Type

Full-Time

Important Disclaimer Notice

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its environment change.

All candidates must submit to a criminal record check with vulnerable sectors and a Social Development check prior to employment with Key Industries.