Jira and Confluence Specialist

Desjardins Group; Montreal; On-site; CAD 85,000 - 100,000; Full time

Job summary

A leading financial services organization is seeking a Jira and Confluence specialist in Montreal to enhance collaboration tools and support Agile teams. The ideal candidate will have a Bachelor's degree, 6+ years of experience in collaboration tool management, and proficiency in French and intermediate English. This role offers competitive salary, bonuses, and a comprehensive benefits package, including flexible vacation and a pension plan.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Health and wellness expenses reimbursement

Telework equipment reimbursement

Qualifications

• Minimum six years of relevant experience in collaboration tool management.
• Experience with project management methodologies like Agile and waterfall.
• Knowledge of French required; intermediate English knowledge necessary.

Responsibilities

• Ensure collaboration platforms are structured and appropriately configured.
• Help clients use collaboration tools and promote best practices.
• Document and support product features.
• Monitor potential changes to products.
• Implement development targets according to security positions.
• Identify and recommend new applications and integrations.
• Participate in a governance committee to update templates and practices.

Skills

Collaboration tool management

Agile methodologies

Jira

Confluence

Stakeholder management

Adaptability

Education

Bachelor's degree in a related field

Tools

Jira Service Management

Job description

As part of Desjardins's digital strategy, we've begun a transformation initiative and it's up to our department to provide squads with robust and reliable collaboration tools that meet security guidelines. The Development and Quality Assurance Practices and Frameworks Department is looking for a Jira and Confluence specialist, with knowledge of the collaborative and tracking components of these tools, to work with our collaboration experts to strengthen the team and meet the growing demand for our services. If you're passionate about cloud technology and want to learn about new approaches and tools, we have an opportunity for you! We're looking for a team player who's comfortable working in an Agile team, who can deftly manage situations with multiple stakeholders, and who's adaptable and committed.

• Ensure our collaboration platforms are consistent, structured and configured appropriately (Jira, Confluence and Jira Service Management)
• Help clients use the collaboration tools and promote best practices
• Document and provide support on product features
• Help monitor potential changes to our products
• Help implement development targets, in accordance with security and enterprise architecture positions
• Identify and recommend new applications and integrations to better support the development workflows and boost productivity
• Participate in a governance committee to update our templates and practices.

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field
• A minimum of six years of relevant experience in collaboration tool management (Jira and Confluence)
• Please note that other combinations of qualifications and relevant experience may be considered
• Experience with different project management methodologies (such as Agile and waterfall)
• Knowledge of French is required
• Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Accommodations and Accessibility

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Inclusion Statement

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Family

Information technology (FG)