Jewelry Store Assistant Manager: Lead & Inspire Sales

Charm Diamond Centres; St. Catharines; Remote; CAD 27,000 - 37,000; Full time

Benefits offered by this job

Base hourly wage

Guaranteed commissions

Yearly bonus

Training program

Health and dental benefits

EFAP

Employee discount

Job summary

Charm Diamond Centres is seeking a dynamic Assistant Manager to join our jewellery retail team. You will coach, train, and develop sales associates while driving exceptional customer service and achieving sales targets.

As a leader in our stores, you will manage schedules, monitor performance, and create engaging shopping experiences. The role requires flexibility for evenings and weekends and a professional, positive presence.

Qualifications

• Previous management experience is considered an asset.
• Demonstrated sales excellence.
• The ability to lead and work as part of a team and promote a positive work culture.
• Exceptional customer service and communication skills.
• A desire to build relationships and make connections with our customers.
• Positivity, integrity, and a professional appearance.
• The dedication to meet performance targets in a sales-driven environment.
• Flexibility to work all shifts as required, including evenings and weekends.

Responsibilities

• Coach, train, and develop a team of sales associates
• Understand and strive to exceed all company sales standards
• Set goals and motivate the team to achieve results
• Control and meet store sales quotas and budgets
• Manage schedule and ensure proper staffing levels
• Create extraordinary shopping experiences by providing professional sales and service to all customers
• Understand and strive to exceed all company sales standards
• Maintain and rearrange merchandise displays
• Handle minor in-store repairs and jewellery cleaning
• Participate in and facilitate our customized training programs
• Follow all security and loss prevention procedures

Skills

Management experience

Sales excellence

Team leadership

Customer service

Relationship building

Professional appearance

Target-driven

Flexible scheduling

Job description

Charm Diamond Centres is seeking a dynamic Assistant Manager to join our jewellery retail team. You will coach, train, and develop sales associates while driving exceptional customer service and achieving sales targets.

As a leader in our stores, you will manage schedules, monitor performance, and create engaging shopping experiences. The role requires flexibility for evenings and weekends and a professional, positive presence.