Jasper Alberta Risk Management Solutions Legal Paralegal WCB Advisor

The Fairmont Jasper Park Lodge; Municipality of Jasper; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian Resort is seeking a WCB Advisor for a 12-month remote contract. The role includes managing WCB claims, providing client support, and ensuring compliance with policies. Eligible candidates must be active paralegals with substantial experience in claims management. Strong organizational skills and excellent phone etiquette are essential for this position.

Qualifications

• Must have at least five years of WSIB/WCB claims management experience.
• Active paralegal status with the Law Society of Ontario is required.

Responsibilities

• Act as direct contact for workers’ compensation claims management issues.
• Consult clients on rights and responsibilities under provincial legislation.
• Review claim files for objections and cost recovery.

Skills

Organizational skills

Phone etiquette

Customer support

Education

Active paralegal in good standing

Five years experience in WSIB/WCB claims management

Registration as Paralegal with the Law Society of Ontario

Job description

Overview

We are seeking a dedicated and detail-oriented WCB Advisor to join our team for a 12 month contract. This role is pivotal in providing support to our clients and navigating the complexities of Workers' Compensation Board (WCB) policies and legislation, nationally. The successful candidate will possess strong organizational skills, the ability to maintain accurate and detailed records, excellent phone etiquette, and a background in customer support. As a WCB Advisor, you will be the first point of contact for clients, ensuring they receive the guidance and assistance they need.

Responsibilities

• Acting as a direct contact and resource person concerning workers’ compensation claims management issues for client contacts.
• Consulting with clients on their rights and responsibilities in accordance with provincial workers’ compensation legislation, policies and procedures.
• Managing workplace injury claims and the return to work process.
• Ensuring regular and open lines of communication with clients and the provincial Boards.
• Reviewing claim files for objectionable items, cost recovery, reduction, transfers or other mitigation purposes.
• Filing reports of injury (ie – Form 7), identifying issues for appeal, drafting letters of objection.
• Facilitating 3rd party interventions (functional capacity evaluations, independent medical evaluations, etc).
• Providing clients with on-site assistance as needed by attending: mediations, field investigations, return to work meetings and provision of workers’ compensation training.

Mandatory Experience and Education

• An active paralegal in good standing with the Law Society of Ontario.
• Minimum five (5) years experience in WSIB/WCB claims management.
• Registration as Paralegal in good standing with the Law Society of Ontario, with a minimum of five (5) years of experience representing employers at the appeals and/or tribunal levels.
• Only those that can be validated through LSO and CanLii will be considered.

Job Details

• Job Type: Full-time, Fixed term contract
• Contract length: 12 months
• Experience: managing WCB claims: 3 years (required)
• Language: English (required)
• Licence/Certification: legal/paralegal license in good standing with the LSO (required)
• Work Location: Remote