Jasper Alberta Assistant Meeting and Events Coordinator

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 60,000 - 80,000; Full time

Job summary

A seasonal hotel in Yoho National Park is seeking an Assistant Meeting and Events Planner to coordinate tour logistics and support special events. Responsibilities include managing daily operations, preparing event documentation, and maintaining communication with clients. The ideal candidate will have prior experience in hospitality, strong organizational skills, and be available from May to September. This role offers compensation starting at $21.00 per hour, with opportunities for staff housing.

Qualifications

• Previous experience in hospitality, events, or tourism preferred.
• Strong organizational abilities and acute attention to detail.
• Flexible schedule to work evenings when needed.

Responsibilities

• Assist in creating detailed Banquet Event Orders (BEOs).
• Prepare and organize essential tour documentation.
• Manage daily tour activities including routing, payment processing.
• Maintain records for all clients and functions.
• Provide administrative support during peak periods.

Skills

Customer service skills

Organizational abilities

Verbal communication

Written communication

Detail-oriented

Tools

Microsoft Office

Hotel management systems

Job description

Overview

Emerald Lake Lodge in Yoho National Park is seeking a seasonal Assistant Meeting and Events Planner. Duration: Seasonal (May 5 - September 30). Primary Function: Serve as the key liaison between our property and tour groups, ensuring seamless coordination of all tour logistics while maintaining excellent communication with internal teams and external clients. This role is responsible for preparing comprehensive documentation, managing daily tour operations, and supporting the overall success of tour group stays and special events.

Responsibilities

• Assist in creating detailed Banquet Event Orders (BEOs) outlining all specifications for tour group stays and distribute to onsite teams weekly
• Prepare and organize essential tour documentation including rooming lists, package details, key packets, vouchers, and room drop schedules
• Manage daily tour activities including routing, payment processing, mobility accommodations, and special requests
• Process last-minute change requests and ensure proper communication to all relevant parties
• Maintain records for all clients and functions
• Prepare post-event billing drafts with attention to detail
• Attend and contribute to weekly team meetings to review upcoming events, share feedback, and relay updates
• Conduct property inspections as needed for tour preparation
• Assist with setup and teardown of weddings and conferences when required
• Provide administrative support to the Meeting & Events Coordinator during peak periods
• Help build strong client and guest relationships through attentive follow-up on all feedback
• Perform other assigned duties as required to support the events team

Requirements / Experience

• Previous experience in hospitality, events, or tourism preferred
• Exceptional customer service skills with a friendly, professional demeanor
• Strong organizational abilities and acute attention to detail
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office and hotel management systems
• Team-oriented mindset with ability to work independently
• Flexible schedule to work evenings when needed

Job Details

• Location: Emerald Lake Lodge, Yoho National Park, Alberta
• Pay: From $21.00 per hour
• Job Type: Seasonal
• Expected hours: 35 – 44 per week
• Schedule: 8 hour shift, Day shift, Evening shift; Weekends as needed
• Application question(s): Are you available to work from May until end of September? Are you able to relocate to Emerald Lake Lodge, Field, BC for this role? (Staff Housing is available)

About the Role

Duration: Seasonal (May 5 - September 30). Primary Function, duties, and requirements reflect the essential duties of the Assistant Meeting and Events Planner position for Emerald Lake Lodge in Yoho National Park.