IT Workplace Services Technician

EQ Bank | Equitable Bank; Saskatoon; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading financial institution in Canada is seeking an entry-level Technology Workplace Services Technician. This role involves managing software and hardware support, ensuring quality technical assistance to employees, and collaborating with external vendors. The ideal candidate should have 1-3 years of experience, strong communication skills, and a college diploma in IT Computer Systems. A candidate with a Bachelor in Computer Science will have an advantage.

Qualifications

• 1-3 years of technical experience in troubleshooting.
• Advanced ability to set up hardware and install relevant systems and software.
• Comprehensive understanding of computer systems and mobile devices.

Responsibilities

• Support Desktop/Laptop/Smartphone issues as the first point of contact.
• Assist in the rollout of endpoint software via automation.
• Maintain adequate stock for IT operations and manage IT assets.

Skills

Advanced communication skills

Time management and prioritization

Strong team-player skills

Customer-oriented

Education

College diploma in IT Computer Systems

Higher accreditation (e.g. Bachelor of Computer Science)

Tools

Microsoft Office 365

Windows 10 and 11

Various Windows Server systems

Audio/Visual Equipment

Job description

A leading financial institution in Canada is seeking an entry-level Technology Workplace Services Technician. This role involves managing software and hardware support, ensuring quality technical assistance to employees, and collaborating with external vendors. The ideal candidate should have 1-3 years of experience, strong communication skills, and a college diploma in IT Computer Systems. A candidate with a Bachelor in Computer Science will have an advantage.