IT Technician II - Hands-on Support & Networking

TeamLogic IT, Henderson, NV; Canada; On-site; CAD 106,000; Full time

Job summary

A leading IT service provider in Canada is seeking an IT Technician to ensure system operation and functionality for end users. The role includes providing IT support through various channels and interacting with colleagues and customers. Ideal candidates have a background in IT, a relevant degree, and experience with desktop and server systems. The position offers competitive compensation of $75,000 per year and flexible scheduling.

Benefits

Flexible Scheduling

Competitive Compensation

People First Culture

Qualifications

• 3 years of equivalent work experience in IT.
• Prior Managed Service Provider experience is a plus.
• Ability to work legally in the US.

Responsibilities

• Provide support of incoming requests to the service desk.
• Provisioning and system setup for new hires.
• Use remote tools and diagnostic utilities for support.

Skills

Desktop and server operating systems including Windows 7, Windows 10

Active Directory

Networking devices and appliances

CompTIA A+ and/or CompTIA Network+

Remote Monitoring & Management tools

Education

College diploma or university degree in Computer Science

Tools

Kaseya RMM

Autotask PSA

Job description

A leading IT service provider in Canada is seeking an IT Technician to ensure system operation and functionality for end users. The role includes providing IT support through various channels and interacting with colleagues and customers. Ideal candidates have a background in IT, a relevant degree, and experience with desktop and server systems. The position offers competitive compensation of $75,000 per year and flexible scheduling.