IT Technician - Hybrid Work & End-User Support

Leduc County; Nisku; Hybrid; CAD 50,000 - 64,000; Full time

Job summary

A Canadian municipality is seeking an experienced Information Technology Technician to assist with operational IT tasks. The candidate will support the use of various technologies, provide help desk support, and maintain documentation. Key qualifications include a high school diploma, troubleshooting experience with Windows, and knowledge of Microsoft applications. This permanent full-time role offers competitive pay, benefits, and flexible work options.

Benefits

Flexible work options

Comprehensive benefits package

Municipal pension plan

Three weeks vacation

Qualifications

• High school diploma and a minimum of one year in a post-secondary information technology program.
• Troubleshooting experience with Microsoft Windows.
• Knowledge of common applications including Microsoft Office, Edge browser, and Adobe Acrobat.
• Proficiency with desktop, laptop, and tablet hardware.

Responsibilities

• Supports the operation and use of computers, telephony, and other technologies.
• Installs and configures new computer systems and software.
• Provides help desk support on various common end-user applications.
• Maintains and troubleshoots end-user workstations and equipment.

Skills

Troubleshooting experience with Microsoft Windows

Knowledge of Microsoft Office

Ability to work independently

Strong verbal and written communication skills

Education

High school diploma and one year in a post-secondary information technology program

Job description

A Canadian municipality is seeking an experienced Information Technology Technician to assist with operational IT tasks. The candidate will support the use of various technologies, provide help desk support, and maintain documentation. Key qualifications include a high school diploma, troubleshooting experience with Windows, and knowledge of Microsoft applications. This permanent full-time role offers competitive pay, benefits, and flexible work options.