IT Technician / Cloud Specialist

CompuSave Computers Inc.; Norwich; On-site; CAD 80,000 - 100,000; Full time

Job summary

A technology solutions provider in Ontario is looking for an experienced IT Technician to assist small business clients with IT solutions, Microsoft 365 implementation, and network management. Candidates should have over 5 years of IT experience and strong troubleshooting skills. The role offers competitive wages and development opportunities, with a focus on client relationships and innovative solutions.

Benefits

Competitive wage

Professional development opportunities

Career advancement opportunities

Qualifications

• 5+ years of IT experience focusing on small business clients.
• Knowledge of hardware and software troubleshooting.
• Understanding of Microsoft 365 admin centers.

Responsibilities

• Introduce and implement Microsoft 365 features.
• Provide data integrity & security solutions.
• Configure and maintain workstations and networks.

Skills

IT experience

Hardware and software troubleshooting

Network solutions

Microsoft 365 knowledge

Public relations skills

Job description

Overview

IT Technician. About our company: CompuSave Computers Inc. has provided reliable IT solutions to Oxford County & Norfolk County businesses for over 15 years. We are expanding our small team with an experienced, forward-thinking individual whose dream career is to give SMBs the power to work smarter from anywhere.

What you will do

• Introduce and implement various features of Microsoft 365 including Exchange mail, SharePoint Online & Teams.
• Implement and monitor data integrity & security solutions, including cloud backups and cloud security for corporate clients.
• Configure and maintain workstations and network devices in small business networks.
• Provide solutions to enable secure remote access to business systems for employees working abroad.
• Design wireless networks to provide sufficient range and speed throughout buildings and across properties.
• Assist clients in making educated purchasing decisions for their IT needs.
• Provide remote and on-site support to residential and farm clients for basic, peer-to-peer networks.

What you will bring to the role

• 5+ years of IT experience with a focus on small business clients.
• Well-rounded knowledge of hardware and software troubleshooting.
• Confident ability to provide sensible network solutions to increase productivity and maintain reliability in small businesses.
• General understanding of Microsoft 365 admin centers.
• Excellent PR skills both on the phone and in person with some retail experience.
• Familiarity of website and email hosting configurations.
• A reliable vehicle and valid Ontario driver’s licence.

What you will enjoy at CompuSave

• Competitive wage.
• Opportunity for professional development.
• Being more than a number – both within the company and amongst our clients.
• Career advancement opportunities.

Apply now by submitting your cover letter and resume.