IT Technical Analyst

OSCO Group Services Limited; Saint John; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading construction company in Canada is seeking a skilled IT professional to analyze business requirements and design IT solutions. The ideal candidate will possess a two-year Technical Diploma in Information Technology, experience in an IT environment, and strong analytical skills. Responsibilities include troubleshooting technical issues and providing user training. This role offers a comprehensive compensation package including health coverage and educational bursaries for employees' children.

Benefits

Health and dental coverage

Life insurance

RRSP and tax-free savings account options

Educational bursaries for employees' children

Health & wellness programming

Celebratory events

Employee sport team sponsorships

Qualifications

• Previous experience within an IT environment.
• Microsoft and/or ITIL Certification considered an asset.
• Knowledge of IT systems and network infrastructure.

Responsibilities

• Analyze business requirements and translate them into technical specifications.
• Design, implement, and maintain IT systems and applications.
• Provide technical support and training to end-users.

Skills

Analytical skills

Problem-solving skills

Troubleshooting hardware issues

Troubleshooting software issues

Effective communication skills

Solid interpersonal skills

Education

Two-year Technical Diploma in IT

Tools

Office 365

Power Shell

Power BI

Azure

Job description

Responsibilities

• Analyze business requirements and translate them into technical specifications
• Design, implement, and maintain IT systems and applications
• Troubleshoot and resolve technical issues related to hardware, software, and network
• Collaborate with cross-functional teams to ensure seamless integration of IT solutions
• Provide technical support and training to end-users
• Monitor system performance and ensure optimal functionality
• Document processes, procedures, and system configurations
• Stay updated with the latest technology trends and advancements
• Other duties as assigned

Technical Requirements

• Two-year Technical Diploma focusing within the field of information technology
• Previous experience within an IT environment
• Microsoft and / or ITIL Certification would be considered an asset
• Experience with technical software such as Office 365, Power Shell, Power BI and / or Azure would be considered an asset

Business Requirements

• Strong analytical and problem-solving skills
• Proficiency in troubleshooting hardware, software, and network issues
• Knowledge of IT systems, applications, and network infrastructure
• Experience with system design and implementation
• Ability to translate business requirements into technical specifications
• Strong organizational skills and attention to detail

Cultural Requirements

• Effective communication skills (both written and verbal)
• Solid interpersonal skills with the ability to work both collaboratively and independently

As a member of the OSCO Construction Group, we offer a comprehensive compensation package including health and dental coverage, life insurance, RRSP and tax-free savings account options. Additionally, we offer educational bursaries to children of employees, health & wellness programming, celebratory events and employee sport team sponsorships.