IT Systems Administrator — Hybrid Role with Growth

SysGen Solutions Group; Calgary; Hybrid; CAD 55,000 - 70,000; Full time

Job summary

An innovative IT solutions provider in Calgary is seeking a skilled IT Support Professional to join their team. This role involves monitoring and optimizing client systems, providing remote support, and ensuring the smooth operation of network environments. The ideal candidate will have a Diploma in Computer Science, 3-5 years of SMB network support experience, and strong troubleshooting skills. SysGen offers a competitive salary, a hybrid work schedule, and numerous opportunities for career growth.

Benefits

Competitive salary

Unique Double Dip vacation program

Paid training and development

Qualifications

• 3-5+ years of experience supporting SMB networks and systems.
• Highly proficient at identifying user and system issues.
• Valid driver's license and vehicle required.

Responsibilities

• Monitor, maintain, and optimize client systems.
• Provide remote support for remote users.
• Deploy/repair services on desktops and laptops.

Skills

Customer service skills

Troubleshooting

Prioritization and task management

Remote access tools

CompTIA training

Education

Diploma or Degree in Computer Science or Information Technology

Tools

Microsoft Office Applications

Windows Server

Meraki

Cisco

Job description

An innovative IT solutions provider in Calgary is seeking a skilled IT Support Professional to join their team. This role involves monitoring and optimizing client systems, providing remote support, and ensuring the smooth operation of network environments. The ideal candidate will have a Diploma in Computer Science, 3-5 years of SMB network support experience, and strong troubleshooting skills. SysGen offers a competitive salary, a hybrid work schedule, and numerous opportunities for career growth.