IT Systems Administrator

Edmonton Chamber of Voluntary Organizations; Edmonton; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A local community organization in Edmonton, AB is seeking a proactive IT Systems Administrator to support its digital infrastructure and help staff stay connected. This full-time role offers hybrid working arrangements and involves maintaining technology systems, providing support, and ensuring reliable operations. Ideal candidates will have a background in computer technology and enjoy collaborating with teams to enhance their work with technology.

Benefits

Comprehensive benefits package

RSP contributions

Qualifications

• 2-3 years of relevant experience in IT support or administration.
• Ability to learn quickly and adapt to new technologies.
• Strong interpersonal and communication skills.

Responsibilities

• Support technology systems for office and broadcast operations.
• Monitor system performance and ensure documentation is up to date.
• Provide on-site and remote support for staff.

Skills

Customer service orientation

Problem-solving

Technical documentation

Attention to detail

Education

Degree or diploma in computer technology or related field

Job description

IT Systems Administrator

Location: Edmonton, AB | Hybrid | Full-Time | Union Position

About the Role

CKUA is seeking a proactive and service‑minded IT Systems Administrator to join its Information Technology & Broadcast team. This full‑time role offers the opportunity to support a wide range of digital infrastructure and play a key part in helping CKUA’s staff, contractors, and tenants stay connected, productive, and empowered in their work.

This is a hands‑on role that involves maintaining and improving technology systems across office and broadcast environments, providing day‑to‑day support, and helping teams adopt tools that enable them to do their best work. The IT Systems Administrator takes ownership of technical operations while working closely with colleagues and external partners to ensure systems are reliable, secure, and aligned with organizational needs.

Whether responding to a support request, performing a system backup, or helping implement a new tool, this position helps keep CKUA’s operations running smoothly behind the scenes. It’s a great opportunity for someone who enjoys helping others, takes initiative, and finds satisfaction in solving problems with care and consistency.

How You’ll Make an Impact

As an IT Systems Administrator, you will be the primary point of contact for technology support across CKUA. You’ll assist in the planning, implementation, and upkeep of systems used in both office and broadcast operations, including desktops, laptops, servers, printers, and software applications. You’ll monitor system performance, maintain documentation and inventories, and ensure that routine maintenance tasks are completed on schedule.

Providing support—both on‑site and remotely—you’ll help staff navigate issues and make the most of their technology. You’ll offer basic training and informal guidance when needed, making digital tools more accessible across the organization.

The role also involves evaluating new equipment or systems, coordinating vendor demos, and assisting with implementation once decisions are made. Occasionally, you’ll provide after‑hours support in emergency situations. Throughout all of this, your attention to detail, responsiveness, and people‑first approach will help CKUA’s teams do their work with confidence.

What You Bring

You are someone who genuinely wants to help others, with a strong service ethic and a calm, solutions‑focused approach. You thrive in environments where you can take initiative, follow through, and be counted on to get things done. You understand that at the heart of every tech issue is a person who needs support, and you treat that human connection as just as important as technical expertise.

Your background may include a degree or diploma in computer technology or a related field, along with at least two to three years of relevant experience. We also welcome candidates whose lived or professional experience provides a strong foundation for the role, with or without formal education in these areas. What matters most is your willingness to learn, your sense of accountability, and your commitment to helping others succeed.

You’re curious, adaptable, and always looking for better ways to do things. You bring a collaborative spirit and a respect for CKUA’s values of Community, Diversity, Inclusion, Creativity, Curiosity, and Authenticity.

You’re ready to be part of a team that’s passionate about what they do and committed to making a difference.

Additional Details

This is a full‑time, unionized position with terms and conditions governed by the Collective Agreement between CKUA and IBEW Local 2228. The role is based in CKUA’s downtown Edmonton office in a hybrid working environment. The salary range for this position starts at $[x] per year and includes a comprehensive benefits package and RSP contributions.

How to Apply

If you’re ready to support CKUA’s mission and help create community connections through music, arts, and culture, we’d love to hear from you.

Please apply online at https://ckua.com/careers/ This position will be posted until a suitable candidate is found.

Additional Information

CKUA welcomes applications from all qualified individuals. We are particularly interested in and encourage applications from equity‑seeking communities, including women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

CKUA is a donor‑supported arts organization that inspires and connects through the power of music, arts, culture and story. With a focus on musical discovery, we showcase the best creative work from Alberta and beyond and deliver it on‑air, online and in‑person.

In the spirit of our journey to promote reconciliation, we honour the truth of the shared history and acknowledge that we operate on Treaty 6 and Treaty 7 territories.

Treaty 6 territory is the traditional gathering place for diverse Indigenous peoples including the Cree, Blackfoot, Métis, Nakoda, Sioux, Iroquois, Dene, Ojibway, Saulteaux/Anishinaabe and many others whose histories, languages and cultures continue to influence our vibrant community of Amiskwaciwaskahigan, also known as Edmonton. Treaty 7 is the traditional lands of the Blackfoot Confederacy which includes the Siksika, Kainai and Pikani, the Tsuut’ina and the Stoney Nakoda nations including the Chiniki, Bearspaw and Wesley nations. We also recognize the Métis people and the Inuit who make their home in Mohkins’tsis, also known as Calgary.