IT System Administrator

Pan American Silver (Lake Shore Gold; Timmins; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading silver mining company is looking for an IT System Administrator to join their team in Timmins, Ontario. This full-time role involves providing technical support, managing network infrastructure, and administering Microsoft 365 and Azure services. Candidates should have a diploma in computer systems, with at least two years of relevant experience, and be eligible to work in Canada. Competitive benefits, including a company-paid pension plan and wellness account, are offered.

Benefits

Mine Performance Plan Incentive

Relocation assistance

Company-paid extended medical benefits

Wellness Spending Account

Company-paid pension plan with 8% contribution

Long-term disability coverage

Employee Assistance Program

Competitive paid vacation entitlements

Qualifications

• Minimum 2 years of experience in system administration or IT support.
• Proven experience as a System Administrator, IT Technician, or similar role.
• Applicants must be eligible to work in Canada.

Responsibilities

• Assist staff with technical support for desktop computers and networks.
• Install and configure software, hardware, and virtual infrastructure.
• Manage and maintain virtualized environments.

Skills

Technical support of desktop computers

Interpersonal skills

Problem-solving

Experience with Cisco equipment

Scripting experience

Knowledge of Active Directory

System documentation

Education

Diploma from a technical program in computer systems

Tools

Microsoft 365

Azure cloud services

VMware

PowerShell

Job description

We are looking to hire an IT System Administrator to join our Timmins Operations team in Timmins, ON, on a full-time basis. The schedule for this position is Monday‑Friday, 8 hrs/day.

Please note that this role requires relocation to the Timmins area and is not a camp‑based position.

Job Responsibilities

• Assist staff with technical support of desktop computers, applications, networks, and related technologies.
• Work independently with minimal supervision, using excellent interpersonal skills to deal with all staff courteously and professionally.
• Initiate problem‑solving, work in a fast‑paced environment, and maintain a professional attitude.
• Install and configure software, hardware, and virtual infrastructure (Cisco switches, managed switches, Wi‑Fi access points, servers, computers, VoIP phones, VMs, etc.).
• Manage and maintain virtualized environments, including VM deployment, configuration, and resource allocation.
• Manage network infrastructure, including Cisco and enterprise‑grade switching equipment.
• Provide LAN/WAN/VoIP support and maintain network security protocols.
• Set up user accounts, workstations, and manage Active Directory environments, including user/group policies.
• Manage mobile device management (MDM) solutions, including Microsoft Intune for iOS and Android devices.
• Administer Microsoft 365 and Azure cloud services, including user licensing, Exchange Online, and SharePoint.
• Administer domain controllers, group policies, and directory services.
• Configure and maintain VLANs, routing protocols, and network segmentation.
• Manage DNS and DHCP services for network infrastructure.
• Monitor virtual machine performance and implement optimization strategies.
• Deploy and maintain system monitoring and alerting solutions.
• Maintain IT documentation, network diagrams, and asset inventory.
• Implement and maintain backup and disaster recovery solutions for virtual environments.
• Test and verify backup systems and disaster recovery procedures.
• Manage network printers and print server infrastructure.
• Provide technical support and training to end users.
• Continuously develop the ability, knowledge, and skills necessary to keep up with the changing methods and technology in the job.
• Assist with special projects that arise.
• Perform other duties as requested.

Qualifications

• Diploma from a technical program in computer systems or a related field.
• Minimum 2 years of related work experience in system administration or IT support.
• Industry certifications (Microsoft, Cisco, VMware, CompTIA).
• Experience in industrial or mining environments.
• Knowledge of certificate management and PKI infrastructure.
• Scripting experience (PowerShell, Python, or similar).
• Experience with virtualization platforms (VMware, Proxmox, Hyper‑V).
• Experience with network technologies (LAN, WAN, VoIP, Cisco equipment).
• Knowledge of Microsoft Active Directory, Group Policy, and Windows Server environments.
• Experience with Microsoft 365 and Azure cloud services administration.
• Familiarity with mobile device management (MDM) solutions, preferably Microsoft Intune.
• Understanding of network protocols including DNS, DHCP, VLANs, and routing.
• Knowledge of backup and disaster recovery solutions.
• Experience with system monitoring and alerting tools.
• Proven experience as a System Administrator, IT Technician or similar role.
• Familiarity with various operating systems and platforms (Windows, Linux).
• Strong understanding of cybersecurity principles and best practices.
• Ability to function with minimal supervision.
• Resourcefulness and problem‑solving aptitude.
• Excellent communication and interpersonal skills.
• Excellent organizational and time‑management skills.
• Applicants must be eligible to work in Canada.
• Compliance with all health and safety regulations.

Benefits

• Mine Performance Plan Incentive (bonus).
• Relocation assistance available for eligible positions.
• Company‑paid extended medical, prescription, dental, and vision benefits.
• Wellness Spending Account.
• Health Care Spending Account.
• Company‑paid pension plan with 8% company contribution.
• Basic life/accidental life insurance.
• Long‑term disability coverage.
• Employee Assistance Program.
• Telemedicine Virtual Primary Care via Dialogue.
• Competitive paid vacation entitlements.
• Paid pregnancy and parental leave.

To express your interest in this position, please forward your resume to:

Lake Shore Gold – Human Resources

P.O. Box 1067

Timmins ON

P4N 7H9

Email: [e-mail]

Fax: 705‑269‑4936