IT Support Technician – Municipal IT Expert

Peterborough County; Peterborough; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional municipality in Peterborough is seeking an IT Support Technician for full-time employment. The successful candidate will be the initial contact for technical assistance, handling support requests, collaborating on IT projects, and problem-solving technical issues. Candidates require a diploma in Computer Technology, two years of experience, and strong customer service skills. This position offers competitive pay, benefits including a pension plan, and a focus on professional development in a diverse work environment.

Benefits

Paid time off

OMERS pension enrollment

Employee assistance program

Health, dental, and life insurance coverage

Qualifications

• 2 years of related job experience necessary.
• Valid Class G driver's license with a clean driver's abstract.

Responsibilities

• Serve as the first point of contact for technical assistance requests.
• Handle support requests for hardware and software.
• Work collaboratively on various IT projects.

Skills

Problem-solving

Customer Service

Technical Support

Education

Diploma or degree in Computer Technology or related field

Job description

A regional municipality in Peterborough is seeking an IT Support Technician for full-time employment. The successful candidate will be the initial contact for technical assistance, handling support requests, collaborating on IT projects, and problem-solving technical issues. Candidates require a diploma in Computer Technology, two years of experience, and strong customer service skills. This position offers competitive pay, benefits including a pension plan, and a focus on professional development in a diverse work environment.