IT Support Technician (63455)

Description This; Whitehorse; On-site; CAD 50,000 - 70,000; Full time

Job summary

A governmental department in Whitehorse is seeking a full-time IT Support Technician. The role involves administering computer systems and providing technical support in an office environment. Candidates should have relevant education and experience in technical support, alongside strong communication and client service skills. This onsite position requires travel within the community and does not offer relocation assistance.

Qualifications

• Education and/or coursework in computer science or related field.
• Experience providing technical support in a team environment.
• Experience installing and maintaining computer software and hardware.
• Experience supporting a Microsoft environment.
• Experience creating documentation is an asset.

Responsibilities

• Administer and provide support for departmental computer systems.
• Assist with hardware maintenance and monitor contractor performance.
• Travel within Whitehorse and communities as required.

Skills

Technical support

Client service

Communication

Multitasking

Education

Computer science or related field coursework

Job description

Description

This is a full-time TERM position (anticipatory permanent) working 75 hours bi-weekly to November 25 2026. Will consider temporary assignments.

At Energy Mines and Resources we are committed to a healthy and sustainable resource sector managed in partnership with embrace a work environment where problem solving creativity teamwork risk management and personal effort result in the attainment of our goals and those of the public and our clients.

The Finance and Information Management branch provides financial services support and systems management; IT and information management advice and support (ATIPP and records management etc.); as well as managing the departments public facing-library.

Reporting to the Manager of Information Technology the IT Support Technician provides departmental computer systems administration and support to EMR offices. This position works with Windows based computers and related peripheral equipment ensuring minimal disruption of service. It assists in the administration of the hardware maintenance and monitoring contractor performance and client satisfaction and performs other duties as assigned.

For more information about this position please contact Frank Molund Manager of Information Technology at .

For more information about the recruitment process please contact Ravneet Mavi HR Consultant II at .

Essential Qualifications

Please submit your resume clearly demonstrating how you meet the following qualifications. Visit our website on how to write your resume when applying on Yukon Government jobs. Please note selection for further consideration will be based solely on the information you provide in your resume. A cover letter is not required.

• Education and / or coursework in computer science or related field
• Experience providing technical support in a team environment
• Experience installing and maintaining computer software hardware and related computing environments.
• Experience supporting a Microsoft environment
• Experience creating user facing and internal documentation including policies procedures instructions and guidelines is an asset

Candidates who have education training and / or experience equivalent to the essential qualifications listed above may be equally considered.

Desired Knowledge Skills and Suitability

Candidates should have and may be assessed on :

• Demonstrated commitment to excellent client service
• Ability to prioritize multitask and manage multiple support requests
• Excellent ability to communicate technical information clearly to non-technical users
• Ability to act independently as well as part of a team
• Technical knowledge

Job Requirements

• This position works onsite in an office environment
• This position is required to travel within Whitehorse and the communities

Please note that relocation will not be offered.

Required Experience

IC

Key Skills

Change Management,API,ABAP,Facility Management,Games,Claims

Employment Type: Temp

Experience: years

Vacancy: 1