IT Support Technician

Triton Environmental Consultants LTD.; Vancouver; On-site; CAD 62,000; Full time

Job summary

A respected environmental consultancy is seeking a proactive IT Support Technician to provide technical assistance across multiple offices in Western Canada. The role includes managing IT support tickets, administering user accounts, and contributing to IT projects. Candidates should have a background in IT support, with strong communication and time management skills. The position offers a competitive salary, flexible scheduling, and opportunities for professional growth.

Benefits

Health Spending Account

Pension matching

Paid professional membership fees

Professional development opportunities

Flexible scheduling

Qualifications

• Experience in maintaining and providing hardware/software support for computers, printers, and networks.
• Strong service-oriented attitude and ability to manage tasks effectively.
• Ability to lift 50 lb and work in awkward positions.

Responsibilities

• Process and resolve IT support tickets and communicate effectively with the team.
• Administer and maintain IT user accounts and systems.
• Create and maintain IT documentation.

Skills

Windows 11

Microsoft 365 Applications

Technical Support

Time Management

Communication Skills

Education

Post-secondary education in a computer-related field

Job description

Your future. Our Environment. One shared purpose.

Your Opportunity

Were looking for a proactive and motivated IT Support Technician to join our Information Technology this role youll be providing technical support to Triton staff across multiple offices throughout Western Canada. Its a great opportunity to grow your IT career while contributing to a mission-driven professional and supportive team.

Your Impact

Youll work closely with the IT Manager to help support Windows systems printers copiers mobile devices and cloud services. This role includes Tier 1 / 2 IT support account administration asset inventory management and user onboarding / offboarding.

The position requires excellent communication strong time management organizational technical and analytical abilities. The Technician must regularly prioritize multiple tasks to meet deadlines. Overtime may be required occasionally particularly during emergencies (e.g. system outages) or to complete time-sensitive tasks.

Primary Responsibilities

• Process and resolve IT support tickets; clearly communicate status roadblocks and solutions to the team
• Administer and maintain IT user accounts and systems
• Create and maintain IT documentation
• Assists with new IT initiatives and projects
• Occasional travel between offices may be required
• Other related duties

Responsibilities may evolve as business needs grow and as you build your skills in the role.

Your Skills & Experience

• Post-secondary education in a computer related field or equivalent experience
• Experience maintaining and providing hardware / software support for computers printers and networks
• Working support knowledge in Windows 11
• Working knowledge of Microsoft 365 (MS365) applications
• Strong service-oriented attitude
• Excellent oral and written communication skills
• Ability to work independently and effectively manage time and workload
• Ability to maintain confidentiality of sensitive files and materials
• Physically able to lift 50 lb. twist bend and work in awkward positions

Your Future at Triton

For over 30 years Triton has helped clients balance development with environmental responsibility through practical science-based solutions. At Triton people come first. Weve built a collaborative safety-conscious culture where you can grow your career make an impact and create lasting connections.

Youll Enjoy

• Exciting meaningful projects across Western Canada
• A collaborative and inclusive team culture
• Competitive salary and comprehensive benefits including a Health Spending Account and pension matching
• Paid professional membership fees (including in-training designations)
• Professional development opportunities
• Flexible scheduling and hybrid work options

Your Compensation

Salary : $62000 annually based on experience and qualifications

Your Next Step

Ready to bring your skills to a collaborative and respected team Submit your resume and optional cover letter to apply. This posting will remain open until filled.

Your Inclusive Workplace

At Triton we are committed to a respectful equitable and inclusive workplace. We welcome applicants from all backgrounds and identities. Accommodations during the recruitment process are available upon request; please contact to make arrangements.

Thank you for considering Triton Environmental Consultants. While we appreciate all applications only those selected for an interview will be contacted.

Required Experience :

Junior IC

Key Skills

Change Management,API,ABAP,Facility Management,Games,Claims

Employment Type : Full-Time

Experience : years

Vacancy : 1