IT Support Specialist - Mississauga Growth Ops

Lock Search Group; Mississauga; On-site; CAD 65,000 - 85,000; Full time

Job summary

A global organization in life sciences is looking for an IT Support Administrator in Mississauga, Canada. This position is vital in providing IT support for the local team and involves desktop support, systems administration, and infrastructure troubleshooting. Candidates should possess a degree in Computer Science, at least five years of relevant IT experience, and excellent problem-solving skills. The role emphasizes customer service and collaboration within a dynamic environment, aiming to contribute to the organization's ongoing growth and operational success.

Qualifications

• Minimum 5 years of IT experience in desktop support or help desk roles.
• Experience in the pharmaceutical or life sciences industry is ideal.

Responsibilities

• Provide advanced support for desktops, laptops, and peripherals.
• Administer and maintain user accounts and security permissions.
• Perform basic network troubleshooting and collaborate with HQ IT.
• Assist with the development of IT and security policies.
• Maintain accurate inventory of IT equipment and software.

Skills

Microsoft Administration

Problem-solving

Customer service

Windows Desktop and Laptop troubleshooting

Ability to work independently

Knowledge of networking concepts

Education

Diploma or degree in Computer Science or related field

Tools

Active Directory

Microsoft 365

Job description

A global organization in life sciences is looking for an IT Support Administrator in Mississauga, Canada. This position is vital in providing IT support for the local team and involves desktop support, systems administration, and infrastructure troubleshooting. Candidates should possess a degree in Computer Science, at least five years of relevant IT experience, and excellent problem-solving skills. The role emphasizes customer service and collaboration within a dynamic environment, aiming to contribute to the organization's ongoing growth and operational success.