IT Support Person

Redhead Equipment; Regina; On-site; CAD 50,000 - 65,000; Full time

Job summary

A reputable equipment provider in Regina is looking for a Junior IT Support person to join their Information Technology team. This role involves deploying new computers, transferring data, and managing help desk requests. The ideal candidate should have strong problem-solving skills and a commitment to excellent customer service. Redhead Equipment offers an industry-leading compensation package and a supportive work environment that values diversity and inclusion.

Benefits

Ongoing training opportunities

Industry-leading compensation package

Positive safe work environment

Qualifications

• Strong problem-solving skills and attention to detail.
• Excellent organization and communication skills.
• Enthusiasm for learning new skills and technologies.

Responsibilities

• Primary focus on deploying new computers and transferring data.
• Administering end-user accounts.
• Handling help desk requests and documenting user inquiries.

Skills

Problem-solving skills

Attention to detail

Excellent organization

Communication skills

Customer service

Job description

At Redhead Equipment we do “Whatever It Takes” to meet the needs of our customers and have been doing so for 75 years. We deliver the most dependable brands of agricultural, truck and construction equipment across 10 locations in Saskatchewan.

We have a new Junior opportunity available for an IT Support person to join our Information Technology team at our Head Office located in Regina, Saskatchewan.

Duties will include, but not be limited to:

• Primary focus will be on the deployment of new computers and transferring of programs and data from old system to new.
• Some administration of end-user accounts
• Handling help desk requests, including documenting user inquiries and providing support to resolve end-user IT issues via phone, email, or in-person.
• Collaborate with other IT staff
• Other duties as assigned

The qualified candidate will possess the following qualities:

• Strong problem-solving skills, attention to detail, excellent organization, and communication skills
• A commitment to superior customer service, enthusiasm for learning new skills and technologies.
• Reliable, punctual, and accountable
• Demonstrably strong background and aptitude with a wide variety of technologies

Redhead Equipment offers on-going training opportunities, an industry leading compensation package and a positive safe work environment.

Diversity and inclusion are an important priority for Redhead Equipment. We are committed to selections based on merit and encourage the full participation of diversity groups.