IT Support Co-op — Hands-On Tech & Client Support

ManagePoint Technologies Inc; London; On-site; CAD 60,000 - 80,000; Full time

Job summary

A technology solutions provider located in Ontario, Canada, seeks an IT Support Specialist (Co-Op) for Winter 2026. Responsibilities include handling Service Desk calls, resolving IT issues, and assisting with project implementations. Ideal candidates will have strong customer service skills and familiarity with Windows, Linux, and Mac OS. Competitive pay scales range from $20 to $23 per hour based on co-op level.

Qualifications

• Install/ Support/ Maintain PCs and peripheral devices.
• Proficient with Security such as Encryption and MFA.
• Understanding of Routing Protocols.

Responsibilities

• Handle calls to the Service Desk and triage client issues.
• Assist in project implementation and rollouts.
• On-site visits to client sites for service calls.

Skills

Ability to prioritize and resolve IT problems quickly and efficiently

Strong Customer Service and Empathy skills

Windows, Linux, and Mac OS Knowledge

Tools

VMware

Microsoft Office

SharePoint

OneDrive

Teams

Job description

A technology solutions provider located in Ontario, Canada, seeks an IT Support Specialist (Co-Op) for Winter 2026. Responsibilities include handling Service Desk calls, resolving IT issues, and assisting with project implementations. Ideal candidates will have strong customer service skills and familiarity with Windows, Linux, and Mac OS. Competitive pay scales range from $20 to $23 per hour based on co-op level.