IT Onsite Technician

Hemmersbach GmbH & Co. KG; Quebec; On-site; CAD 50,000 - 70,000; Full time

Job summary

A global IT services company in Canada seeks an experienced IT support specialist to provide onsite technical assistance to clients. The role includes diagnosing hardware and software issues, ensuring efficient installations, and maintaining records. Candidates should have at least 18 months of relevant experience, strong troubleshooting skills, and the ability to build relationships. The company offers a buddy program, health insurance, and opportunities for internal development.

Benefits

Buddy program

Health/Medical insurance

Internal career development program

International job opportunities

Qualifications

• 18 months of IT experience or equivalent.
• Experience in OS, apps, hardware installation and troubleshooting.
• Ability to communicate effectively with clients and team members.

Responsibilities

• Provide technical support onsite to clients.
• Diagnose and resolve hardware and software issues.
• Maintain records of repairs and inventory.

Skills

IT experience

Ability to build relationships

Troubleshooting skills

Technical support communication

Job description

Enthuse customers and provide best experience through best in class hardware, software and technical support services

Contact us directly if you have any questions about this open job position

• 18 months of IT experience (or equivalent)
• Ability to build relationships
• Experience in OS, Apps and H/W installation and troubleshooting depending on project products
• Provide technical support onsite to our clients at their location
• Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
• Install, configure, and maintain hardware and software systems
• Participate in project rollouts and deployments
• Maintain accurate records of repairs, inventory, and equipment
• Communicate effectively with clients, team members, and management

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

• Buddy program
• Health/ Medical insurance
• Internal career development program
• International job opportunities