IT Onsite Techinician

Hemmersbach GmbH & Co. KG; Canada; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading IT services provider in Canada is looking for a Technical Support Specialist with at least 18 months of IT experience. The role involves providing onsite technical support, troubleshooting hardware and software issues, and maintaining equipment. The ideal candidate has strong communication skills and the ability to build relationships while working with clients. This position offers various perks such as health insurance and career development opportunities.

Benefits

Buddy program

Health/Medical insurance

Internal career development program

International job opportunities

Qualifications

• Minimum 18 months of IT experience or equivalent.
• Experience with OS, apps, and hardware installation.
• Ability to provide onsite technical support.

Responsibilities

• Diagnose and resolve hardware and software issues.
• Install, configure, and maintain IT systems.
• Participate in project rollouts and deployments.

Skills

Relationship building

Problem-solving

Technical support

Communication

Tools

Operating systems

Software applications

Hardware components

Job description

Enthuse customers and provide best experience through best in class hardware, software and technical support services

Contact us directly if you have any questions about this open job position

• 18 months of IT experience (or equivalent)
• Ability to build relationships
• Experience in OS, Apps and H/W installation and troubleshooting depending on project products
• Provide technical support onsite to our clients at their location
• Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
• Install, configure, and maintain hardware and software systems
• Participate in project rollouts and deployments
• Maintain accurate records of repairs, inventory, and equipment
• Communicate effectively with clients, team members, and management

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

• Buddy program
• Health/ Medical insurance
• Internal career development program
• International job opportunities