IT Manager/Team Lead

Onico Solutions; Richmond Hill; On-site; CAD 70,000 - 110,000; Full time

Job summary

A growing organization is seeking an IT Manager/Team Lead to oversee their IT infrastructure and support services in Georgetown, ON. Responsible for management of systems including cloud, VOIP, and Navision, this contract role offers potential conversion to a permanent position.

Qualifications

• 6+ years of related lead/management experience.
• Hands-on experience with Microsoft Navision (NAV)/Dynamics.
• Good understanding of VOIP telecommunication.

Responsibilities

• Manage server and workstation infrastructure across locations.
• Coordinate disaster recovery plan with partners.
• Support the IT team and end users.

Skills

Leadership

Microsoft Navision (NAV)

VOIP

VPN

Exchange

VMware

SQL

Cloud Computing

Microsoft Office 365

Networking Protocols

Job description

Our client is currently looking for an IT Manager/Team Lead to support their growing office in Georgetown, ON. The successful candidate will manage/administer/support the company’s various systems, including cloud-based systems, VOIP, Microsoft Navision (NAV), VPN, Exchange and a VMware environment. Other day-to-day duties will include: managing new hardware installations, software and operating systems at the local office, local management/support of existing hardware, software, servers, printers, workstations and phones, performance monitoring and tuning, troubleshooting, and retirement or upgrade of older hardware and software.

RESPONSIBILITIES

• Manage server and workstation infrastructure in all locations
• Working closely with internal partners to generate reporting templates
• Manage the IT infrastructure, including firewalls, databases, VMware and other processes
• Maintaining Exchange and Citrix based interfaces
• Provide Navision (NAV) Support
• Review current setups and ensure that each location is running current software
• Ensure that all licensing requirements are met and maintained
• Support/lead the IT team, end users and deal with issues as they arise
• Purchase appropriate computer equipment in a cost effective manner
• Maintain e-mail and SPAM Filtering systems
• Install new wiring for phones and computer network as required
• Coordinate disaster recovery plan with appropriate partners
• All other duties as required

REQUIREMENTS

• 6+ years of related lead/management experience
• Hands-on experience providing support for Microsoft Navision (NAV)/Dynamics
• Good understanding of VOIP telecommunication
• Experience supporting/setting up VPN’s (virtual private networks)
• Experience supporting Exchange Servers
• VMware experience
• Experience running SQL queries and reports
• Cloud based computing experience
• Extensive knowledge of Microsoft Office 365
• In-depth Knowledge of networking protocols and various software packages
• Ability to multi-task various projects as required
• Interpersonal skills to interact with various levels of employees and managers
• Some infrequent travel to the US required

This is a contract position located in Georgetown, ON with potential conversion to FTE.