IT Manager

Apera AI Inc; Vancouver; On-site; CAD 100,000 - 120,000; Full time

Job summary

A leading AI and robotics company in Vancouver is hiring an IT Manager to scale their internal IT program. The ideal candidate will have over 5 years of SaaS/Tech experience, with SOC 2 Type 2 compliance expertise and strong automation skills. This is a hands-on role focused on building audit-ready systems and automating processes in a high-growth environment. Competitive compensation and equity opportunities offered.

Benefits

Equity for all employees

Comprehensive health, dental, and vision coverage

Qualifications

• 5+ years in IT for SaaS/Tech organizations.
• Direct SOC 2 Type 2 experience (readiness → audit → remediation).
• Proven automation skills required.

Responsibilities

• Map controls using Vanta and ship clean audit-ready systems.
• Build zero-touch onboarding/offboarding using Graph/SCIM APIs.
• Enforce MFA, Conditional Access, and SSO across key systems.
• Validate segmentation and harden VPN and network boundaries.
• Deploy a centralized SIEM solution for monitoring and incident response.

Skills

SOC 2 Type 2 experience

Microsoft 365 / Azure AD administration

Automation skills (PowerShell, Graph API, SCIM)

MDM (Intune, Jamf)

Linux familiarity

Job description

Overview

We are an innovative, Vancouver-based startup at the forefront of robotics, AI, and machine vision technologies. Backed by VC funding, we have been recognized with multiple industry awards and we are on a mission to redefine the future of AI-driven robotic vision systems. Apera AI helps manufacturers make their factories more flexible and productive. Robots enhanced with Apera’s software have 4D Vision – the ability to see and handle objects with human-like capability. Challenging applications such as bin picking, sorting, packaging, and assembly are now open to fast, precise, and reliable automation. Apera is led by an experienced team from high-growth companies focused on robotics, artificial intelligence, and advanced manufacturing.

Let’s End Robot Blindness.

Robots can do amazing things - if they can see. That’s where you come in.

At Apera AI, our breakthrough 4D Vision™ systems turn robots into intelligent, adaptable workers. But that transformation doesn’t happen without people - especially those who build secure, scalable foundations that allow us to grow with trust.

We’re hiring an IT Manager to scale Apera’s internal IT program. If you love automation, airtight controls, and building audit-ready systems that make onboarding effortless while keeping enterprise customers confident - this is your stage.

This is a builder-first role - not a help desk, not policy-only. You’ll own provisioning, device management, compliance, and real-time monitoring for a global AI company operating across three continents.

What You’ll Actually Do

• SOC2, ISO27001, TISAX Readiness: Map controls using Vanta, close gaps fast, and ship a clean audit-ready system. Align Information Security, Access Control, Incident Response, and Data Classification policies to industry standards.
• Automate RBAC: Build zero-touch onboarding/offboarding across M365, Intune, or fleetdm using Graph/SCIM APIs.
• Own Identity & Access: Enforce MFA, Conditional Access, and SSO across all key systems. Implement least-privilege RBAC for SharePoint, Bamboo, QuickBooks, and engineering tools.
• Secure Office Networks: Validate segmentation, harden VPN and network boundaries, and document evidence of firmware and configuration compliance.
• Own Security Operations: Deploy a centralized SIEM solution ingesting M365, Defender, MDM, VPN, and network data for real-time monitoring and incident response.
• Own IT: Implement asset management, automate Linux/Windows workstation provisioning (PXE, imaging, MDM enrollment), and evolve IT operations from hands-on to policy-driven maturity.
• Support Employees: Provide direct assistance with M365, device, and network issues, and develop streamlined processes and automation to make IT support scalable.

Why This Is a Career Move

At Apera, IT isn’t a checkbox - it''s how we scale.

• Be the founding architect of the infrastructure and security systems that will power a high-growth AI company for years to come.
• Replace manual processes with intelligent scripts, CI-style compliance pipelines, and signal-driven monitoring.
• Your work unlocks enterprise deals with the world’s most demanding manufacturers.
• Start as the founding IC. Build the processes, systems, and future IT/Security team as we scale globally.

What We’re Looking For

• 5+ years in IT for SaaS/Tech organizations with direct SOC 2 Type 2 experience (readiness → audit → remediation).
• Deep experience with Microsoft 365 / Azure AD administration.
• Proven automation skills (PowerShell, Graph API, SCIM) for provisioning and deprovisioning.
• Strong command of MDM (Intune, Jamf) and endpoint hardening.
• Track record of publishing and operationalizing security policy and leading tabletop incident response exercises is a plus.
• Linux familiarity and cross-platform management experience required.
• Bonus points for Vanta/Drata experience or TISAX audit participation.

Why Apera

• Every employee is an owner - equity for all.
• A culture of curiosity: we experiment, learn fast, and share openly.
• A well-funded, high-growth roadmap at the frontier of AI + robotics.
• Trusted by global manufacturers - your work directly enables enterprise adoption.
• Salary range: $100.000 CAD - $120.000 CAD, depending on experience and qualifications.
• Competitive compensation with comprehensive health, dental, and vision coverage.