IT Executive (Manufacturing / MES Support) @ Admiralty - SM09

The Supreme HR Advisory; Alberta; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading HR consultancy in Alberta, Canada is seeking an IT Executive to manage and support IT infrastructure. Responsibilities include troubleshooting hardware, supporting network infrastructure, and managing systems administration. The ideal candidate has a diploma in Information Technology and 1-3 years of relevant experience. This position requires some after-hours support. Competitive salary of $3,500 to $4,000 monthly.

Qualifications

• 1-3 years of experience in IT support, networking, or systems administration.
• Experience with ERP/MES systems.
• Ability to provide after-hours or weekend support when needed.

Responsibilities

• Maintain and troubleshoot hardware (PCs, printers, etc.).
• Support network infrastructure (LAN/WAN, Wi-Fi).
• Manage user accounts and IT security.
• Provide technical support for MES and ERP systems.
• Implement IT policies and ensure compliance.
• Act as the first point of contact for IT issues.
• Maintain IT asset inventory and prepare reports.

Skills

Troubleshooting hardware

Network infrastructure support

System administration

Technical support for MES/ERP

Software installation and maintenance

IT policy enforcement

User support

Education

Diploma or Degree in Information Technology

Tools

ERP systems

MES systems

Active Directory

Networking equipment (switches, routers)

Job description

IT Executive

• Working hour : Monday to Friday 8am to 5.45pm
• Salary : $3,500 to $4,000
• Location: Admiralty

Job Responsibilities

IT Infrastructure Support

• Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.)
• Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi
• Ensure servers and data storage are running smoothly (file servers, domain controllers)

System Administration

• Manage user accounts, email, Active Directory, file permissions
• Monitor IT security (antivirus, firewalls, data protection policies)
• Perform regular backups and ensure disaster recovery plans are in place

Manufacturing/Production System Support

• Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems
• Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices)
• Ensure system uptime to minimize production downtime

Software & Application Support

• Install, configure, and maintain standard and custom software
• Provide technical support to end-users
• Liaise with software vendors for updates, bugs, or new implementations

IT Policies and Compliance

• Implement and enforce IT policies, data protection, and access control
• Support ISO/IEC 27001 or other relevant compliance needs if applicable

User Support & Training

• Act as the first point of contact for IT-related issues
• Provide training or guidance to staff on using systems or software

Reporting & Documentation

• Maintain IT asset inventory
• Prepare incident reports, maintenance logs, and update manuals
• Support audits and provide technical documentation

Job Requirements

• Diploma or Degree in Information Technology or related field
• Experienced with ERP / MES systems
• 1-3 years of experience in IT support, networking, or systems administration
• May require after-hours or weekend support during downtime or system issues

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279