IT - Digital Product Designer - Expert (Content Designer)

Mindlance; Montreal; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading digital content agency in Montreal is seeking a Content Designer to enhance digital experiences through effective content strategies. The ideal candidate has a university degree or college diploma, proficiency in English and French, and at least 4 years of writing experience in a creative environment. This hybrid position offers the opportunity to work with various teams to ensure compliance and advocate for client needs.

Qualifications

• Minimum 4 years of writing experience in a creative agency or in-house creative team.
• Portfolio showcasing professional copywriting work.

Responsibilities

• Create and implement strategies for client-focused digital content
• Facilitate collaborative design and ideation sessions
• Advocate for clients’ needs regarding the role and impact of content in product design
• Collaborate with peers to develop non-textual content
• Work closely with Legal, Compliance, and Regulatory teams to ensure compliance
• Conduct competitive and content audits in support of design or business goals.

Skills

Creative writing

Problem-solving

Critical thinking

Proficiency in English

Proficiency in French

Education

Post-secondary education (university degree or college diploma preferred)

Job description

Job Details

Industry: Banking/ Financial

Job Title: Content Designer

Duration: 12+ Months

Location: Hybrid – Montral, Canada

Job Description

• The Content Designer will play a pivotal role in enhancing digital experiences by shaping and delivering effective content strategies.
• The position supports the organization’s mission to lead in exceptional digital experiences through strategic content, collaboration, and focus on client needs and regulatory standards.

Roles & Responsibilities

• Create and implement strategies for client-focused digital content
• Facilitate collaborative design and ideation sessions
• Provide rationale and guidance for content strategies to product teams
• Set practical direction for communication standards, tools, and processes
• Advocate for clients’ needs regarding the role and impact of content in product design
• Produce clear, concise textual content for digital products (labels, explanatory text, metadata, etc.)
• Collaborate with peers to develop non-textual content and apply inclusive design principles
• Work closely with Legal, Compliance, and Regulatory teams to ensure compliance
• Manage content documentation and lifecycle
• Support and facilitate team-led research and testing on content effectiveness
• Conduct competitive and content audits in support of design or business goals.

Must Have

• Post-secondary education (university degree or college diploma preferred)
• Minimum 4 years of writing experience in a creative agency or in-house creative team
• Strong problem-solving skills and critical thinking abilities
• Proficiency in English
• Portfolio showcasing professional copywriting work.
• Proficiency in French.

Nice to Have

• Knowledge of accessibility standards and remediation methods.
• Awareness of current design and technology trends.

EEC

Mindlance is an equal-opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and a work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.