IT Co-op

Agrifoods International Cooperative Ltd; Burnaby; On-site; CAD 26,000 - 30,000; Full time

Job summary

Agrifoods International Cooperative Ltd in Burnaby head office invites a Co-op Student Year 2 - IT for a hands-on learning experience in a fast-paced food and beverage environment. You will support end-users and their technology tools, manage devices, administer user accounts, and contribute to cybersecurity activities while collaborating with the IT team on projects to improve service delivery.

This on-site term runs January 4, 2027 to April 30, 2027, from 8:30 am to 4:30 pm, with compensation

Qualifications

• Must be legally eligible to work in Canada for the duration of the co-op term.
• Must be enrolled in a co-op or work-integrated learning program.
• On-site work at Burnaby head office may be required.
• Follow food safety, health and safety, hygiene, or site access standards.

Responsibilities

• Provide first-line IT support to employees, troubleshooting hardware, software, and Microsoft 365.
• Assist with setup, deployment, inventory management of IT equipment.
• Support user account administration and onboarding/offboarding activities.
• Contribute to cybersecurity awareness and endpoint security activities.
• Assist IT projects including planning, testing, documentation, and deployment.
• Document support tickets and procedures to improve knowledge sharing.

Skills

End-user support

Troubleshooting

Microsoft 365

Documentation

Team collaboration

Communication

Cybersecurity basics

Education

Enrolled in a co-op program

Tools

Microsoft 365

IT hardware deployment

Job description

Purpose And Job Summary

We are looking for a co-op student to join our team for a hands-on learning experience in a fast-paced food and beverage environment. In this role, you will support end-users and their technology tools, device management, user administration, cybersecurity activities, and it projects while developing practical technical and professional skills. You will work closely with the it team and employees across the organization to help resolve technology issues and improve day-to-day it services. Your contributions will help provide a secure, reliable, and positive technology experience for our employees.

Job Description

Role

Co-op Student Year 2 - IT

Reports To

IT SUPERVISOR

Location

Burnaby Head Office - On Site

Term

January 4 2027 - April 30, 2027

Hours

8.30am to 4.30pm (Monday to Friday)

Compensation

$19 - $22 per hour

Purpose And Job Summary

We are looking for a co-op student to join our team for a hands-on learning experience in a fast-paced food and beverage environment. In this role, you will support end-users and their technology tools, device management, user administration, cybersecurity activities, and it projects while developing practical technical and professional skills. You will work closely with the it team and employees across the organization to help resolve technology issues and improve day-to-day it services. Your contributions will help provide a secure, reliable, and positive technology experience for our employees.

things you will do...

• Drive excellent results focusing on accuracy and efficiency
• Create outstanding reports to help us understand the current state of finance
• Provide first-level technical support to employees by troubleshooting hardware, software, mobile device, and Microsoft 365 issues while developing strong problem-solving skills.
• Assist with the setup, deployment, inventory management, and maintenance of laptops, desktops, printers, mobile devices, and other IT equipment.
• Support user account administration, including onboarding and offboarding activities, password resets, and access requests.
• Learn and apply cybersecurity best practices by assisting with phishing awareness initiatives, endpoint protection activities, and IT security processes.
• Document support tickets, technical procedures, and solutions to improve knowledge sharing and service delivery efficiency.
• Collaborate with IT team members on technology projects, system upgrades, and continuous improvement initiatives while gaining exposure to enterprise IT environments.

End UserSupport

Respond to basic IT support requests, troubleshoot hardware and software issues, and assist users with Microsoft 365 applications.

Develop technical troubleshooting, customer service, and communication skills.

Device

Configure laptops, mobile devices, and peripherals; maintain IT inventory records and asset tracking systems.

Gain hands-on experience with device lifecycle management and enterprise IT operations.

User Administration

Assist with account setup, password resets, access requests, and employee onboarding/offboarding activities.

Learn identity and access management processes and IT security best practices.

Cybersecurity Support

Support security awareness initiatives, phishing campaigns, and endpoint security monitoring activities.

Build foundational cybersecurity knowledge and understand corporate security controls.

IT Project Support

Assist with planning, coordination, testing, documentation, and deployment activities for IT projects such as software implementations, hardware refreshes and management, infrastructure upgrades, and cybersecurity initiatives. Track project tasks, maintain project documentation, participate in meetings, and follow up on action items with team members and stakeholders.

Develop project coordination, organization, business communication, documentation, and collaboration skills while gaining exposure to real-world technology implementations and enterprise IT project management practices.

Other ...

• Must be legally eligible to work in Canada for the duration of the co-op term (Canadian Citizen or PR Holder)
• Must be enrolled in a co-op or work-integrated learning program.
• May be required to work on-site at [location] depending on business needs.
• May need to follow food safety, health and safety, hygiene, or site access standards.

Application details

• Application deadline: November 13, 2026
• Co-op term: 4 month term January 4, 2027 to April 30, 2027

We thank all applicants for their interest; only those selected will be contacted.